Paycom New Client Setup reviews

3.4

69% would recommend to a friend

(90 total reviews)
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Chad Richison

88% approve of CEO

76% positive business outlook

New Client Setup employees have rated Paycom with 3.4 out of 5 stars, based on 90 company reviews on Glassdoor. This indicates that most New Client Setup professionals have a good working experience there. Paycom is rated in line with the average (within 1 standard deviation) by New Client Setup professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

90 reviews
4.0
Mar 26, 2024
Recommend
CEO approval
Business Outlook

Pros

My team is awesome, they’re always willing to drop everything and assist me with anything I need! They cater lunches everyday, which most of the time is good, just try to avoid eating Eddie’s (Pepperoni Grill, Craft Kitchen, and the Lounge as well, owned by Eddie’s). Lunch is only $4 which is nice; sometimes it’s a steal, sometimes it’s a ripoff (especially if it’s Eddie’s). They provide multiple options for lunches, along with GG, vegetarian/vegan options, etc. Love the gym and basketball courts, along with the outdoor walking track and soccer field! Benefits are very good as well, pretty much can’t beat what they offer!

Cons

Definitely underpaid for the amount of work we do and the role that we play in getting a client actually set up in Paycom. We basically give the client a first impression of what using the product will look like, and we can either make or break how they see the product and how long they are with us. You’d think that would warrant good pay, but I guess not. Oh, the commission is also terrible, so be ready to work here for a few years before you see even a .5% commission, and even longer before you see a max of 1%. During the busy times of year (quarter starts, year end), be ready to work lots of overtime!

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Paycom Response
2y
Thank you for leaving us a positive review! We're happy to hear you are enjoying the many amenities we offer along with having a supportive team. We maintain a strong belief in equipping our employees with the essential resources and encouragement needed to thrive and accomplish their objectives. If you have additional feedback you'd like to share, please reach out to your leader or our HR team at hrmgmt@paycomonline.com.
5.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

I recently started at Paycom (Sept 2023). In December I had a medial emergency and had to miss several weeks of work. They have been extremely understanding and supportive. They provided me with resources and were dedicated to keeping my on track with training. The atmosphere at Paycom is one of family; teamwork is highly encouraged and growth is celebrated. The leaders are invested in their team members and always have an open door policy. This is one of the best places I have ever worked.

Cons

There are no downsides for working at Paycom.

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Paycom Response
2y
We're thrilled to hear about your experience at Paycom! At Paycom, our leadership is committed to ensuring our employees experience a supportive work culture that sets them up for success in personal and professional development. Thank you for leaving us a 5-star review!
3.0
Mar 2, 2024
Recommend
CEO approval
Business Outlook

Pros

$4 lunches $1 healthcare Benefit package Growth opportunity

Cons

Overworked and no work-life balance. You will practically live at work and be highly stressed while doing so

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Paycom Response
2y
We appreciate your feedback and review. We're glad to hear you enjoyed our offered benefits and opportunities for personal and professional growth. However, we're disappointed to hear about your described experience. At Paycom, we prioritize the well-being of our team members, and we understand the importance of a healthy work-life balance. We encourage you to reach out to our HR team at hrmgmt@paycomonline.com so we can learn more about your experience.
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Glassdoor has 5,044 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.