Paycom reviews

3.3

48% would recommend to a friend

(4,749 total reviews)
avatar

Chad Richison

47% approve of CEO

46% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay, team work, up-to-date development, and benefits

Cons

Mismanagement, corporate structure, and lack of direction

avatar
Paycom Response
8mo
At Paycom, we’re dedicated to providing our employees with comprehensive benefits and fostering a collaborative work environment where teamwork and innovation flourish. We aim to establish clear direction and open communication, enabling team members to feel empowered to share their thoughts and ideas, and we expect every employee to exemplify this behavior. Please reach out to hrmgmt@paycomonline.com, as we’d like to learn more about your experience.
1.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Compensation, benefits, and PTO policies

Cons

Workload is unmanageable, and upper management cares more about pulling badge swipe reports to see if you are in the office rather than actually worrying about staffing the appropriate headcount to manage the current workload. There is no possible way for TSR's to deliver quality implementations with how many accounts they have on their plate at once. They aren't even backfilling for all of the TSR's who are leaving. Clients are going to start leaving Paycom due to not having enough support

avatar
Paycom Response
8mo
We recognize the hard work and dedication that come with working in a client-facing role, and we appreciate the efforts of our team members who work to deliver world-class service every day. To support our employees in achieving this goal, we provide ongoing training and development opportunities and empower our leaders to provide personalized guidance and support. We’d like the opportunity to learn more about your experience and strongly encourage you to reach out to our team at hrmgmt@paycomonline.com.
1.0
Oct 1, 2025

A Big Mistake

Recommend
CEO approval
Business Outlook

Pros

It was good ~3 years ago

Cons

Horrible upper leadership Awful Processes People voice their concerns only to never be heard Horrible WLB. They are putting the squeeze on the entire Software department.

avatar
Paycom Response
8mo
At Paycom, we're dedicated to fostering a culture of excellence and innovation where our team members feel valued and empowered to contribute their best work. We’re committed to creating a work environment that supports their development and well-being, and strive to do so by maintaining open communication and offering various ongoing training resources, comprehensive benefits and award-winning compensation. We’d like to learn more about your experience and encourage you to initiate a conversation with your leader.
Viewing 484 - 486 of 4,749 Reviews

Glassdoor has 5,025 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.