Paycom reviews

3.3

49% would recommend to a friend

(1,493 total reviews)
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Chad Richison

48% approve of CEO

46% positive business outlook

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1K reviews

Reviews about "Compensation"

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4.0
Oct 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Great entry role. Not client facing .

Cons

Pay could be a bit better

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Paycom Response
2y
Thank you for the positive review, we appreciate your feedback! If you have any additional comments or concerns we recommend contacting your HR Business Partner or HR leadership at hrmgmt@paycomonline.com.
1.0
Oct 25, 2023

Stepping Stone Company

Recommend
CEO approval
Business Outlook

Pros

This company hires you immediately as an inside sales rep as opposed to starting out as a BDR role first and puts you through a 2 month training process.

Cons

This role is about 10% sales and 90% account management after you make a sale. You will not get paid commissions until after a client processes payroll multiple times. If the client decides to leave Paycom before 6 months. Your commission will have to be paid back. This role is underpaid for the work that is done relative to others in the industry. Only around 10% of employees hit their annual quota. Company also fired around 20-30% of their inside sales force very recently and despite them immediately restructuring the leads, they refuse to acknowledge this as a layoff as business has not been booming as they expected. What this means for the terminated employees is no severance, and likely no ability to receive unemployment benefits.

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Paycom Response
2y
The Paycom leadership team ensures that all decisions, including hiring and termination, are fully aligned with company policies, values, and overarching goals. In the face of challenges and changes, we prioritize open communication, transparency, and fairness in all employment-related decisions. We encourage you to reach out to the HR team at hrmgmt@paycomonline.com to share more about your experience, or by utilizing Paycom’s anonymous reporting hotline, which can be found in the company’s Whistleblower Policy that is posed on our website.
3.0
Oct 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Teammates Support from immediate leadership Benefits Opportunity for growth Pay depending on department

Cons

I've always liked working at Paycom but something has changed in how we do things that makes me nervous about our future. It feels like we've lost touch with a lot of our values. We've stopped prioritizing our people and prioritize investors. Decisions seem to be made with no prep or research. If there is it's not shared with employees. WFH: While many departments were told that we would come back to office after the pandemic, there were plenty of departments like QA and Dev that were hired on with the promise it would be permanent. Many departments do work better in person but the lack of flexibility is outdated. We are losing good employees to companies not as strong as Paycom just because they allow WFH options. If my kid is sick and sleeping the whole day I dont need to take PTO for that. If i could just work from home i can get my work done and not take PTO hours and still keep an eye on my kid. In the past, it seemed like we were trendsetters in the industry. Now it feels like we are falling behind because we're so determined to stick to our guns. We've been told Chad doesn't even want to hear feedback about working from home even though its a major reason for turnover. If we offered WFH flexibility it would increase morale and people would feel more trusted. If we allowed WFH permanently workload issues in many departments would go down. There are only so many good candidates in OKC. The market in Dallas is larger but the DFW office's training, leadership training and culture are not as strong as OKC so that market hasn't shown as much value as it could. Half of our company is annexed to a rundown office building across town. It's old, confusing because youonly use certain doors and has sewage issues. If we work better together, why are they separated? We're still having meetings with them over Zoom so they are still working remotely in a gross building. They are not even allowed to HQ for events meant to build our culture. We have conflicting narratives that don't make sense. Global Expansion: Growing as a company and trying to keep up with our success is okay but expanding globally is a whole other issue that we don't have to have. Why can't we just be successful in one country at a time? Expanding in North America is still impressive. It seemed like we just decided to go global one day and have been winging it since. Offering products in countries where we have no offices or representatives on the ground or background is just going to hurt us and make it seem like we dont know what we're doing. Every time we ask for updates on it it feels like no one knows what is going on. Internal Mobility: We offer transfers to other departments but it feels like there is no partnership when we do. When brand new departments with large salaries pop up they are poaching people knowing they can't pass up a huge raise. While it's great for those other departments, it leaves the rest of struggling to retain. Money isn't everything but its enough to keep people patient for change. Eddie's catering is so bad. I don't even talk about our catered lunches as a benefit anymore

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Paycom Response
2y
At Paycom, we believe our on-campus environment unites our teams by creating an atmosphere that ensures employees are best equipped to succeed. We are committed to cultivating a positive culture of innovation and development through feedback and continuous improvement. We encourage you to have an open conversation with your HR Business Partner or our HR team at hrmgmt@paycomonline.com.
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