Paycom reviews

3.3

49% would recommend to a friend

(4,724 total reviews)
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Chad Richison

47% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Dec 15, 2022
Recommend
CEO approval
Business Outlook

Pros

They provide good benefits and decent pay over time (not when you first start though, takes a while to get the good pay)

Cons

It takes years to level up in your position, they are not super transparent when it comes to changes in the company until it is too late to voice your opinion on how it effects you or those around you.

2.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Earning potential (commissions take months (3-6 mos) to pay out after a deal is closed , strong training program, leading product in market, $1 healthcare

Cons

In before 7am every day, rarely leave before 7pm, expected to work additional time on weekends for administrative tasks, high pressure (job security threatened repeatedly), fake interactions with colleagues, everyone is secretly dying behind the scenes and talking behind people's/manager's back, managers are all ex-sales reps and don't know how to manage a team effectively, high turnover, very limited career path, extreme micro-management of activities (sending snail mail "gifts" & handwritten letters, cold calls, dropping unannounced into buildings), highly pushy sales methodology. Local businesses hear the name "Paycom" and shut you down immediately due to previous reps burning the relationship to the ground. People crying in office weekly

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Paycom Response
7y
We regret to see your experience with us was not more positive and would like to learn more about your feedback. Please email our HR team at tiffany.gamblin@paycomonline.com with any details you’d like to share. We will share your comments with our leadership team and wish you well.
3.0
Jul 6, 2017

Proceed with caution.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Certain positions and departments pay well, but not all. - Medical insurance costs $1 per pay period, which is hard to beat. - On-site gym is nice, but equipment is outdated. - There is room for advancement, but it has a price (your life). - The majority of employees are great people. - The HR department is top-notch. I've never worked for a company whose HR department can compare to Paycom's.

Cons

- A large portion of employees are overworked and underpaid, sometimes to an extreme. - Various positions and departments require 8+ hours of overtime, including weekends. - A great culture is preached, but people make the culture. When people are unhappy, the culture suffers. No event can change this. (As an example, they recently celebrated Customer Service Week with an on-site carnival. However, the majority of customer facing employees were unable to leave their desk to enjoy the event. Ironic, right?) - Even though Paycom recently opened a new parking garage, traffic is terrible. Even with traffic cops at entrances and nearby stoplights, it can take up to 30 minutes to even start heading home. - Write-ups are easy to come by. I was never written up, but I'd need more than two hands to count the number of people I know who were written up for the tiniest, petty reasons. - Team leaders are all over the board. I don't believe Paycom has found a good way to determine who to promote into these small management positions. Some are great, but there are some terrible team leaders who should not be where they are and upper management has never focused on this issue.

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Paycom Response
8y
We appreciate your candor regarding your experience and we too recognize the quality of our HR team. We do want to take a moment to clarify a few things you mentioned in your list of cons. First, we benchmark our total compensation and Paycom continually exceeds Department of Labor standards for compensation within our industry. Secondly, we do want to make sure that our employees enjoy our “work hard, play hard” culture and during events like the carnival, employee groups are staggered so that everyone has a chance to participate while our customers remain served. Regarding traffic, it is a challenge we’re continually working to improve and understand it isn’t ideal. Paycom makes a significant investment in training its employees and this includes identifying and developing new leaders throughout the organization. As the company continues our growth, we will continue to adapt and improve our processes to prepare our employees in order to ensure their success, thus, making the company more successful. Your review has been sent to members of our management team.
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