Paycom reviews

3.3

49% would recommend to a friend

(4,727 total reviews)
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Chad Richison

47% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,727 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and high compensation.

Cons

I was terminated 1.5 weeks into a five-week, out-of-state sales training with no prior warning and no clear explanation beyond being told I “wasn’t a good fit.” The conversation took place unexpectedly in a secluded room near security, where I was told I was to be on the next flight home. I was then left alone to process the situation while waiting for transportation. This came after a two-year interview process, multiple in-person meetings with leadership, and full transparency on my personal circumstances before accepting the role. At the time I started, I was on paternity leave with a newborn at home, and my wife and I had to make significant childcare and travel arrangements in order for me to attend training. I accepted the role under specific travel expectations, which were later extended, requiring additional out-of-pocket expenses for flights, childcare, and professional attire. I was also approved to fly home on weekends at my own expense, but once training began, that arrangement seemed to be viewed differently in practice despite having been discussed in advance. More broadly, the training culture appeared geared toward very early-career employees with minimal outside obligations and an expectation that work take priority over everything else. That was surprising given how transparent I had been with leadership about my family situation before accepting the job. I left a stable role where I had recently achieved Presidents Club and ranked third nationally in sales. I came in experienced, coachable, and committed, but was never given any indication of performance concerns or any opportunity to improve. After my termination, I was directed to HR for additional information. Despite multiple attempts through phone, email, and internal tools, I was unable to obtain any further clarification beyond the initial statement. Prospective employees should be aware that, in my experience, following the recommended channels for additional context did not result in further information or resolution. During the first week of training, new reps were also encouraged to post positive Glassdoor reviews before many had substantial firsthand experience with the company. Prospective candidates may want to keep that context in mind when evaluating online reviews. Overall, the experience reflected a lack of consistency and transparency in leadership communication from hiring through training and termination.

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Paycom Response
2mo
At Paycom, we operate with clearly defined performance expectations aligned to business needs and organizational priorities. This role isn’t for everyone, and not everyone makes the cut. If you succeed in training and into your first year, the rewards get even bigger. We’re also committed to maintaining a compliant workplace with established channels available to report any concerns: https://payc.me/governance. You can provide additional perspective to our team at hrmgmt@paycomonline.com.
2.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Potential for making a lot of money, great field office management

Cons

Higher level management at HQ, expectations, pressure

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Paycom Response
3mo
Our organization supports functions that are essential to our clients’ daily operations, which requires a consistent standard of execution and clearly defined expectations across roles. We understand that operating within a high-performance environment can be challenging to navigate and we work hard to ensure that expectations are communicated clearly and that team members are equipped with the resources needed to continue to deliver world-class service. We recognize the commitment required to perform at this level and our compensation structure is designed to acknowledge both the dedication and hard work. If you’d like to discuss your experience further, you can connect with our team at hrmgmt@paycomonline.com.
3.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good salary. Good catered food. Nice courtyards. Gym on campus.

Cons

They lay people off every 3 months. Depending on where you land, you will either be working on projects 16 hours a day including weekends until its finished or doing nothing (while will put you on the chopping block) Also the companys going out of business. Just look at the stock, it speaks for itself.

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Paycom Response
2mo
Our performance expectations are clearly defined and we continue to operate as an innovative and successful organization. For further discussion, please reach out to hrmgmt@paycomonline.com.
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Glassdoor has 5,002 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.