Paycom reviews

3.3

49% would recommend to a friend

(4,710 total reviews)
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Chad Richison

48% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,710 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Apr 22, 2024

Clown Company

Recommend
CEO approval
Business Outlook

Pros

- $4 Catered lunch every day - Amazing Healthcare and Benefits packages - Best coworkers and direct managers I've ever had - Upward mobility with no degree required

Cons

With the above you're probably wondering why I gave this place 1 star, right? Buckle in because almost everything good at Paycom is a lie. Prepare for endless hours of grueling overtime, ever-increasing metrics, new processes that upend your work with little to no warning. Get used to your current assignment? Get caught up on the backlog? Well shoot, Bob just left us with a huge backlog that's now yours! Now get back on that grind! Did your TL or manager just praise your work? Oof, sorry, upper management got the company into another class action lawsuit, so next week it's time to tighten the belt and crack down on and increase metrics again! Casual dress code? Sure it was like that last week, but the CEO saw someone in an outfit he didn't like so now the company demands you drop hundreds of dollars on the new 'business professional' dress code by next Monday; no reimbursements or compensation! Don't get me started on the pay. Almost all of Paycom's competitors pay the same if not more while offering better pay and similar benefits if you don't count the food.

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Paycom Response
2y
We’re disappointed to read your review. As an organization that prioritizes work-life balance and wellness, we encourage team members to take breaks and have open conversations with leadership about their workloads. We take pride in our comprehensive compensation philosophy, which encompasses not only salary but also various additional benefits and incentives. We understand that change can be difficult, but we believe this adjustment will develop and build our team’s personal and professional brand. Our leadership wants to ensure that all team members feel valued, seen and heard. We encourage you to have an honest conversation with your leader or HR Business Partner. If you need to discuss this further, please contact HR leadership at hrmgmt@paycomonline.com.
1.0
Dec 15, 2022

Position built on lies

Recommend
CEO approval
Business Outlook

Pros

$1 benefits and the people who work directly around you.

Cons

We were continually told our position would remain work from home. People were hired within the last month with promise to work from home. A lot of the department has spent thousands of dollars on upgrading our work from home work stations. We were blindsided this week when told we have 3 weeks to prepare to go back to office. Many people do not have child care and are scrambling to figure it out. Employees have bought houses in other cities in promises of work from home. When I say we were PROMISED I am not exaguarating. Management does not seem to care that they are uprooting and disrupting peoples lives. The delivery of the "news" was disrespectful at best. I have loved this company for a long time, but this has forever left a bad taste in my mouth. I sincerely hope management is prepared for huge turnover and company wide loss of trust. One of the companies values is "We care", but this week has proven this only applies to those on the C level. I was prepared to work here and continue to advocate for how great a company this is, but they ruined all trust/love I had in a very disrespectful 30 minute meeting. Do not work here.

1.0
Jan 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Good coworkers. I have met many amazing coworkers at Paycom.

Cons

1. Immediate termination without any investigation. Right after almost everyone coming back from the holiday break, Paycom fired 100+ (Allegedly) developers within 3 days (Jan 8th - Jan 11th). No severance package. Paycheck and FSA ends at the exact day when they fire you. All your insurance will end at the end of this month. 2. They fire everyone with the same reason: you don’t have HR approval for wfh when you should be on site. Paycom never talked about this rule in their meetings before the day they start firing devs. There were just rumors about leadership was auditing who was not in the office when they were supposed to. Nothing official. Even before Christmas, in the emails they send to developers they said if developer need to wfh, they need to get supervisor’s permission. That’s also what they had emphasized in their meetings with devs. HR is never mentioned. Many management roles are not aware of this rule themselves. Paycom didn’t give warnings before they fire people for not being on site even just for 2 days with team lead’s permission. Briefly, I kind of doubt the loyalty and honesty Paycom has for its employees.

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Paycom Response
2y
The Paycom leadership team ensures that all decisions, including hiring and termination, are aligned with company policies and values. In the face of challenges and changes, we prioritize open communication, transparency and fairness in all employment-related decisions. We encourage you to share more about your experience by utilizing Paycom’s anonymous reporting hotline, which can be found on our website under the Governance Documents section of the Investors page.
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