Paycom reviews

3.3

48% would recommend to a friend

(4,736 total reviews)
avatar

Chad Richison

47% approve of CEO

46% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Aug 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits like $1 EE only health insurance and ample time off accruals are good, but pretty standard for a corporation so not necessarily unique. I do like the people I work with on the peer level.

Cons

Forced relocation, for starters. They moved a department to a building in a rough area of the city rather than allow remote work to continue. It has visible mold on walls and smells like sewage, causing headaches and other health concerns. We’ve consistently tried to report this to HR with little to no action being taken. There is mold in the room they set aside for breastfeeding mothers but they just wipe it off the wall. They focus heavily on hiring due to constant turnover and have no strategy for retention. Our team members are forever drowning in transitioned projects. The pay doesn’t allow us to consistently attract employees that can meet the company’s performance expectations. They boast about using compostable plates, cups, etc but then individually wrap shirts for thousands of employees in bubble wrapped green foil packaging, so any eco friendly claims you see are false. Tons of accruals, but taking time off is stressful because of metrics and performance demands, so most people end up checking emails or Teams expecting fires or issues. They refuse to give very warranted and necessary pay increases, plus they’re only offering 2-4% once per year for the annual merit increases. They absolutely are not paying some employees enough to afford decent apartments and live on their own without roommates as adults. They put us through so many unnecessary trainings that are a waste of time and add stress to already overwhelmed and overworked employees. Right now they’re forcing every employee to go through a Payroll Accounting training where we learn how to calculate payroll taxes and create ledgers and fill out tax forms. All of which has absolutely nothing to do with a majority of our roles, we will literally never put it into practice. There are leaders and people who genuinely care but the higher up the ladder, the less connected to the people and empathetic they are. They don’t even realize most of us are on the way out.

avatar
Paycom Response
2y
At Paycom, we're committed to cultivating a workplace environment that empowers our employees and prioritizes their well-being. We take all feedback seriously and are actively working to address any concerns. Please utilize our anonymous reporting hotline, which can be easily found on our website under the Governance Documents section, so we can learn more about your experience.
1.0
Aug 23, 2023

Disappointed

Recommend
CEO approval
Business Outlook

Pros

Culture inclusion within the company

Cons

They do not listen to their employees. The pay is not enough for what is expected for the job. Gallup surveys are released to employees and if employees rate negatively, team leaders are then talked with that they are not doing their job when it’s actually supervisors and management specialist employees are frustrated with not team leaders but gallups are not allowing employees to express frustrations against the correct people that they are mad at. The Hub, where tax is currently working at is disgusting and not workable conditions. The food is making people sick, they have to work in loud noises and gross smells daily. This department is excluded from any headquarter events and is the department that is paid the lowest but they are why clients come to Paycom for which is to have their taxes filed for them.

avatar
Paycom Response
2y
We're disappointed to hear about your experience. At Paycom, we recognize that our employees are our most valuable asset and we strive to create a work environment that promotes the safety and well-being of our team members while encouraging open communication. Please contact HR leadership at hrmgmt@paycomonline.com so we can learn more about your experience.
1.0
Apr 20, 2023

Still Feeling Paycom PTSD

Recommend
CEO approval
Business Outlook

Pros

Some very smart and kind coworkers, interesting product, cheap benefits, 12 weeks paid leave for mothers, decent salary

Cons

Leadership does not know what they want. They make a decision to go "all in" on something only to change their minds after you've put in 40 hours of work on it (often after hours, too). Sometimes things happen, I get it. But for this to be the norm is unsustainable. The turnover has been extremely alarming. If you're looking to work here, ask if it's a new position or how long the person who was in the position was there before they left. People are leaving in droves after less than a year of service. The department is getting a poor reputation around OKC. People do not want to work there because they know about the chaos. No one is ever surprised when someone leaves. This isn't a popularity contest, but it feels like it. You only get what you need if you get the attention of the person in the corner office by sometimes literally following them around. On top of ALL OF THAT be prepared to sit at a desk every single day from 8-5 with outdated technology in an overcrowded office where the bathrooms are constantly closed because they have to be cleaned so often. Good luck finding parking. Enjoy the 15+ minutes it takes to get from your car to your desk. Oh, and don't forget to log your time even if you're a salaried worker! In my new workplace, I'm still reeling from the things that happened to me there. It will take a long time to get over the way I was treated and people who are smart and valuable were treated because we weren't the corner office occupant's besties. But, thankfully because of Paycom's horrible reputation, my new employer totally gets it.

avatar
Paycom Response
3y
At Paycom, we encourage leaders to empower their departments and to create supportive, equal-opportunity spaces for all team members. We're disappointed to read your review as it does not align with those values. We're always listening and want to learn more. Please contact us at hrmgmt@paycomonline.com, and HR leadership will reach out.
Viewing 217 - 219 of 4,736 Reviews

Glassdoor has 5,012 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.