Paycom reviews

3.3

48% would recommend to a friend

(4,736 total reviews)
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Chad Richison

47% approve of CEO

46% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Dec 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Close relationships with immediate teammates

Cons

Upper Management - particularly the Chief Information Officer- and the outright disrespect that they show to their employees. Any employee hired in the past two years was told that they were receiving a hybrid work/life balance of one day per week in-office, with the other four days of the work week being work-from-home days. Existing employees were also told this, and the only rumors anyone had heard regarding this agreement changing anytime soon involved the possibility that upper management would actually listen to their employees and make the position fully-remote. Everyone in the QA/Dev departments will agree that there is no reason to have to be in the office ever, considering most of our job is meeting with each other over Zoom, as our teams are split between two states. However, yesterday the Chief Information Officer at Paycom announced the decision to move every employee back to the office five days a week effective one month from now. This was announced by sneakily attaching a department-wide Zoom meeting invite onto everyone's Calendars with five minutes left in the workday on Monday. The invitation was for 10:30 am on the next day, Tuesday. In the barely-30-minute meeting that ensued, the CIO went on to tell us all that we'd be coming back into the office full-time. This decision, as far as anyone in the department knows, was NOT ran by any QA, Dev, Team Lead, or even Supervisors beforehand. We all found out together in a Zoom meeting where chat was disabled. They "allowed" a Q&A session, but it lasted roughly 10 minutes and the questions were obviously cherry-picked. The speech was presented in a light-hearted way where we were all compared to the Dallas Cowboys (possibly the worst part of this entire nightmare), and immediately after it, every team in the department had to have emergency meetings with the rest of their team members. From what I've heard, most of these meetings included people talking about their future plans, ways to leave Paycom, how blindsided and hurt they were by this announcement, and just generally trying to make sense of what they had just witnessed. I talked to many people who cried during this whole ordeal. Some have mortgages on houses they bought recently, some of them have children who won't be able to be put into a daycare system in the next month. Benefits enrollments closed two weeks ago. The decision to tell the entire department the news in this way feels intentional, almost as if they're trying to get people angry enough to quit. I wish I could offer any counter-evidence to that claim, but upper management still has yet to address any legitimate concerns that this decision will cause to the wellbeing of their employees. All we have been told is to reach out to our direct leaders, who are now under pressure to "be the face of Paycom" while dealing with their own shock at this announcement, as well as having to hear so many of their best team members openly discuss their plans to leave. It feels like the company is trying to get around layoffs by shadily avoiding any communication with the department until they get angry enough to quit themselves. Please do not let any recruiters tell you that this will be in any way a "remote" job, and even if you're okay with that, just understand that the people you'll be working under don't respect or care about you in the slightest.

1.0
Oct 19, 2022

Worst Work Experience Of My Adult Life.

Recommend
CEO approval
Business Outlook

Pros

I used to think there were a few pros to this places, but the quality of the $4 means that are provided is terrible. It's Eddies just about every day. The only really good perk about this place is the dollar health insurance, but once you add dependents it's just as expensive as everywhere else.

Cons

There are not growth and development opportunities for employees like they claim to be. Getting promoted in this place is about who you know not what you know. This company doesn't actually care about it's employees' feedback, but only how the public perceives them. The pay isn't great here either, most employees are overworked and underpaid. Our Admins make the same amount of money as Waffle House cooks. Not to mention the insistence on being in the office full time for some departments but letting others work remotely is ONE glaring example of favoritism I can find. The culture is declining at a rapid pace at Paycom. The environment is a toxic one where employees' personal problems are used against them, or not taken seriously at all. If you are desperate for a job this place will work for the time being but I wouldn't recommend staying more than a year or two. You'll get a better raise and career by switching companies.

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Paycom Response
3y
We're proud of the culture we've cultivated for our team members through compensation, benefits and open lines of communication. We're disappointed to read your review, and we'd like to allow you to discuss your feedback further. Contact hrmgmt@paycomonline.com to get in touch with our HR leaders or reach out to your HR Business Partner.
1.0
Aug 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Good compensation for young professionals.

Cons

The culture is extremely toxic in the Paycom sales world. You are encouraged to lie to prospects in order to learn more about what current systems they have. You are told to live an “executive lifestyle” which consists of basing your entire sense of self around material things and money. Your work like balance is nonexistent, and managers are over your shoulder on every single detail.

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Paycom Response
4y
Paycom’s goal, and the goal of our office managers, is to provide the necessary resources and structure for each individual to enjoy long-term success. We encourage everyone to be intentional about using their PTO and offer a wide range of employee benefits and resources. However, your comments related to prospecting are contrary to Paycom’s Code of Ethics and Business Conduct and we’d like to learn more. If you didn’t share these sentiments before your departure, please connect with our HR team at hrmgmt@paycomonline.com.
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Glassdoor has 5,012 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.