Pros
Great benefits package. 40 hours of sick, 40 hours of personal, 2 weeks of vacation. If your lucky a great manager.
Cons
Great amount of sick, personal, and vacation time, to bad you won't be able to use any. There's about six blackout dates and they usually last about a month or two. Get a bad c-sat call, no vacation for you. DM didn't like the last store visit, no vacation for you. Everything looks to good to be true, no vacation for you. In the last year all I have been told is how easy I could be replace and then when I get outstanding scores they tell me, that's all. As for managers, my first one was great. HE helped run shoes, understanding, and learned a lot about customer service. Unfortunately he's a minority and most managers don't do anything. And the number 1 rule is SELL! SELL! SELL! no matter how uncomfortable the customer is. There's been long time customers who don't come in anymore because of the atmosphere. I spent four years at this job and seen most of the customers I came to know and love leave within the past two years. And the last thing, there's no career advancement past Assistant Manager. When looking for new Managers they hire someone from another company. GB3
