Payless ShoeSource reviews

- poor, criticising management - poor involvement with community - little to no input for managers or sales associates to help with decision making or changes within the corporation - no forwarning of changes - poor feedback system - no benefits - poor support system - poor communication between higher senior management and chain stores

The customers can get really snooty and annoyed if you're constantly in their face, but Payless has something called the "Customer Journey" which is a step by step process of what you have to do with the customer (greet, explain promotion, show a shoe, suggest try on, compliment, suggest to look elsewhere, suggest additional items like socks, purses, and other accessories) and if your manager is a stickler about it like mine, it can be a huge pain. Also, there's a huge emphasis on your "numbers" (conversion percentage, upts, return percentage, etc) and if you don't have good numbers for the week, don't expect a lot of hours.