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Payless ShoeSource

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Payless ShoeSource reviews

4.0

63% would recommend to a friend

(2,725 total reviews)

Paul Jones

87% approve of CEO

53% positive business outlook

Payless ShoeSource has an employee rating of 4.0 out of 5 stars, based on 2,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Payless ShoeSource employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

3K reviews
1.0
May 6, 2010
Recommend
CEO approval
Business Outlook

Pros

-Great discount for you and your family -Flexible Schedule -Good benefits for full time people -Great customer service training

Cons

-Didn't get raises promised in interview -Never recieved any recognition for good work- punished for every mistake -Never given any opportunity to advance or grow within company

1.0
May 4, 2010

Poorly Managed

Recommend
CEO approval
Business Outlook

Pros

Pros -If there is a good manager and district manager for your store than it is a good place to work.

Cons

Cons - In the five plus years I have been there I have never seen the company fire anyone. At my store there have been many people who simply don't work instead of being fired they are moved to another store. A previous store manager was incapable of managing the store and was emotionally unstable she was simply moved to another store. The district manager for my region now was a district manager at another region before but received so many complaints there that she was moved to this region. So for six store managers have quit because of the current district manager. But nothing is being done. I myself have tried to contact my district manger's boss but there has been no response. At payless you have to get use to doing a lot of work with no recognition and little pay.

2.0
Apr 19, 2010
Recommend
CEO approval
Business Outlook

Pros

The speed and amount of information that is available through the corporate intranet, corporate's ability to allow employees take "ownership" of the business and make sound decisions to make the customer happy.

Cons

No raise for 4 Years, not a lot of payroll therefore having to work alone and attempt to balance task and customer service. Service awards that were normally given to employees for years of service were taken away, Holiday pay taken away from part time employees.

Viewing 2695 - 2697 of 2,725 Reviews

Glassdoor has 2,781 Payless ShoeSource reviews submitted anonymously by Payless ShoeSource employees. Read employee reviews and ratings on Glassdoor to decide if Payless ShoeSource is right for you.