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Payless ShoeSource

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Payless ShoeSource reviews

4.0

63% would recommend to a friend

(2,725 total reviews)

Paul Jones

87% approve of CEO

53% positive business outlook

Payless ShoeSource has an employee rating of 4.0 out of 5 stars, based on 2,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Payless ShoeSource employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Mar 29, 2010
Recommend
CEO approval
Business Outlook

Pros

- Flexible schedule available depending on the store manager on dutie. - Pretty thourough training.

Cons

- Tuition reimbursement benefits are symbolic. If I remember correctly full time employees were elegible for $ 500 per year. - Start pay is the min. wage.

5.0
Feb 2, 2010

Enjoyed working at Payless

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Provides great part time hours. Great manager in Red Deer, AB. All of the people I met there were very friendly and we have maintained friendships even after I left.

Cons

The customer journey is a bit much. I felt like following it was harrassing customers. I realize employees need to pay attention to customers and offer assistance but if they say they don't need help then there is no reason to keep on bothering them.

2.0
Sep 20, 2009
Recommend
CEO approval
Business Outlook

Pros

i can hardly think of a pro to Payless shoes! I used to love working for them, now i can't wait untill i get off that place!

Cons

Payless used to be a great place to work at. i really felt like work were my second family and payless my second home! Now, i just feel like they look at us as numbers. i know im not the only one that thinks like that, but i don't think that the company realizes that their employees are so unhappy. Csat score are going down the hill, but thats because we are not happy. how r we supposed to deliver great shopping experience to our customers when we hate our jobs.

Viewing 2719 - 2721 of 2,725 Reviews

Glassdoor has 2,781 Payless ShoeSource reviews submitted anonymously by Payless ShoeSource employees. Read employee reviews and ratings on Glassdoor to decide if Payless ShoeSource is right for you.