Paylocity reviews

3.1

45% would recommend to a friend

(3,237 total reviews)
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Toby Williams

47% approve of CEO

40% positive business outlook

Paylocity has an employee rating of 3.1 out of 5 stars, based on 3,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paylocity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Apr 8, 2019
Recommend
CEO approval
Business Outlook

Pros

The culture and people are amazing.

Cons

You’re often overworked, underpaid, and under appreciated. They try to avoid the stigma of a call center but the areas show MANY parallels.

3.0
Nov 12, 2018

Love this Company, but Struggling Right Now

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Super supportive management and leadership team. I seriously have the best manager anyone could ask for. She is always there, works harder than all of us, and she is extremely personable and empathetic. Very encouraging, looks to develop and strengthen your skills. Always supportive of an employee moving forward to another role when it is time. My team is also fabulous and I have yet to meet a lazy person here. Everyone is collaborative and wants to help out. Benefits are also amazing!! Best I've ever seen.

Cons

-The salary/workload ratio is my biggest issue. They have a bad habit of adding extra responsibilities to a role without increasing your pay for it. The learning experience is always a plus, but at a certain point you start to get overwhelmed. Sometimes you even start to lose motivation. This is not just my particular department. I've heard these same sentiments expressed by people who aren't even on my team. Most of us are overwhelmed and underpaid. (Not a good combination) There is opportunity to move around/grow but not during peak/busy times. You're just stuck in the hard times until things "maybe" die down. Many people like to pretend that pay is not the most important part of a role, but when you're struggling to pay your bills, it makes a huge difference. Most people live in a two income household. I do not. It makes a difference for me. -Working from home inconsistencies- Most people in my pay grade/position level get to WFH at least once a week, but there are a small group of us who don't. It's very frustrating to see people in a similar and even less demanding role than mine get the privilege to do it at least once a week. It's such a small thing that would make my life a lot easier easier, and I can't even get a straight answer why I don't have permission to. It would certainly increase my productivity levels and cut down on work related distractions that come up while I'm in the office. It's borderline insulting that I'm not trusted with this privilege while my direct reports are. I've been asking for this for over a year.

1.0
Feb 24, 2018
Recommend
CEO approval
Business Outlook

Pros

You can gain some payroll experience.

Cons

Back stabbing, fake, poorly managed departments and company. Customer service is thrown into work with 60+ high maintenance clients and expected to make them all happy. Most times you are set up to fail. Never told how to prioritize your work load plus managers and team leads are too busy to answer your questions. You’re expected to ask your peers for answers but your peers are busy with their own clients. Really do not understand how this company has so many great ratings. I couldn’t be paid enough to work at this place.

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Paylocity Response
8y
I’m sorry your experience wasn’t what it should have been. We do work to balance clients across all of our employees equally and have invested in tools to help our teams manage their workload. If you would like to discuss your time at Paylocity please reach out to me.
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Glassdoor has 3,293 Paylocity reviews submitted anonymously by Paylocity employees. Read employee reviews and ratings on Glassdoor to decide if Paylocity is right for you.