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      Paylocity

      Engaged Employer

      Paylocity reviews

      3.1

      46% would recommend to a friend

      (3,238 total reviews)
      avatar

      Toby Williams

      47% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Paylocity has an employee rating of 3.1 out of 5 stars, based on 3,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paylocity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Sep 15, 2021

      You will hate it here

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coffee machine, lots of swag, pay, free snacks

      Cons

      They do not offer adequate training to their employees. The workload is insane and you have to work OT just to keep up. There is no time to continue to train you on what you really need to know once you are out there so clients get upset with you. You are on hold with clients trying to help them looking for someone to help you. You also have to answer emails that are sent to you but only have one hour to do that a day. Micromanaged down to the minute-you only get 5 minutes a day to go to the bathroom and have to work through your lunch and break so you do not get behind and in trouble for letting emails get behind. They send you trainings on how not to be stressed but there is no time to watch them!!!!

      avatar
      Paylocity Response
      4y
      Thank you for sharing your candid feedback. We’re happy to share that we have recently revamped our new hire training for employees to ensure a smooth onboarding experience for all. We encourage our AM’s to partner with their leaders if ever feeling overwhelmed so that help or guidance can be provided. During training, AM’s are also introduced to resources to leverage after training such as zoom hotlines/leadership lines for questions, PEAK, and mentors. We also strongly encourage employees to speak to their manager about unwanted overtime as well as encourage employees to use their PTO to rest and recharge.
      2.0
      Sep 15, 2021

      Not Diverse

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Entrepreneurial spirited company and growing

      Cons

      This company is not diverse and despite their plan to increase diversity, they are not truly committed to it because they continue to hire the same people in sales and upper management (caucasion)

      avatar
      Paylocity Response
      4y
      We appreciate you sharing your thoughts and concerns. We are actively hiring in all areas of the business and our DEI efforts continue to be top of mind. We’re happy to share that we believe in full transparency, especially around our DEI efforts and have shared the 2021 employee data both internally and externally. You can find our employee gender, race, and ethnicity representation on Paylocity.com under Diversity, Equity, and Inclusion. We are proud of the progress made so far but know there is much work still to be done.
      1.0
      Aug 30, 2021

      Horrible

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and time off

      Cons

      Coming from another payroll company as an account manager this place is awful. You don't actually mange accounts. You spend most of your day in a phone que which they neglected to mention during the interview process. The calls are non stop all day and your own clients can't get a hold of you. This is a call center job that they disguise as account manager. Please don't be fooled, this was the worst decision I have made.Not to mention there was no training that actually apples to the job.

      avatar
      Paylocity Response
      4y
      We appreciate you voicing your thoughts and concerns. We do put a lot of time and consideration into our training for Account Manager to set them up for success in their role, including a scenario-based learning approach incorporating knowledge checks and check points along the way. We strongly suggest leveraging zoom hotlines/leadership lines for questions, PEAK, and mentors after completing training for support with any questions along the way. Please do not hesitate to also speak with your manager directly for added support. We want to ensure that you are confident and equipped to successfully assist with client needs and have a positive experience at Paylocity.
      Viewing 421 - 423 of 3,238 Reviews
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      ReviewsPaylocity reviews

      Glassdoor has 3,294 Paylocity reviews submitted anonymously by Paylocity employees. Read employee reviews and ratings on Glassdoor to decide if Paylocity is right for you.