Paylocity reviews

3.1

45% would recommend to a friend

(3,243 total reviews)
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Toby Williams

46% approve of CEO

39% positive business outlook

Paylocity has an employee rating of 3.1 out of 5 stars, based on 3,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paylocity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jun 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits are good Free snacks, team engagement, and semi frequent swag

Cons

The current job is unreasonable. Paylocity is adding clients quicker than they can hire Account Manager and it results in overworked and underappreciated employees. They do hire frequently but not enough to accommodate the new business and the high turnover of employees who leave the company. Burnout is common and leadership micromanages to the point of misery. Every second of your day is watched (down to bathroom/water breaks) and acceptable metrics are impossible to achieve. Very little support or assistance from leadership.

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Paylocity Response
6y
Thank you so much for taking the time to share your feedback, and for allowing us the chance to address your concerns. Also, the benefits, snacks and swag definitely add to the fun of working for such a cool company! Paylocity puts a lot of effort into ensuring all employees feel appreciated, and leadership sets the tone of our company. We are concerned to hear you felt underappreciated, and about the lack of leadership in your area of work. We are always striving to get better and will keep our promise to our employees of listening to them so that we can continue to evolve and improve.
2.0
Feb 12, 2020

They tried

Recommend
CEO approval
Business Outlook

Pros

Some very nice people, company outings, decent holiday party. They truly want you to be successful at the role. It's a call center job so it is what it is. Pays okay for the role.

Cons

While it is not possible to cover everything the job entails in three weeks, the training is still laughable (except for the systems training) . Time when we could have been learning more were spent playing meaningless kahoots. Pick two: High availability, quickly responded to emails by clients, and happy clients. Account managers' performance is measured by the amount of time they are available to take phone calls from clients on the phone and the amount of time they respond to those clients. It is impossible to maintain a high ability rate and serve the emails being sent in addition to the multiple inbound calls. It's a matter of understaffing, especially during the busy season. Oh, and they pull skype conversations from people who have left the company to get dirt on already existing employees, so watch what you say. I would have liked to stay at Paylocity, but there seemed to be very little room for growth outside of client services, of which I was no longer happy.

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Paylocity Response
6y
Well... at least we’re trying? We like to believe that Paylocity is a company that does cares about their people and their needs. We do have opportunities to get better training and balancing the workload - and we’re working on it. We hate to see you go but at least you were able to enjoy your team and managers while you were with us. It’s always a plus to have great people to work with at any company.   And, yes, Paylocity is a growing company and with that does come growing pains as you mentioned, which we are working on. We want everyone to be successful - and we want everyone to have opportunities to grow their careers outside of their current functions, if that’s where their interests are. Based on your experience, we know we need to get better at showcasing all the internal opportunities we have, because that’s one of the better outcomes of a growing company – more and more opportunities. At the end of the day, we know we’re not perfect, but we’re always working on ways to get better, and your feedback will help towards that goal.  
2.0
Jan 21, 2020

Pay Not Good

Recommend
CEO approval
Business Outlook

Pros

Remote work, Benefits, Company Culture for the most part

Cons

Micromanaging, Pay is horrible compared to other payroll companies, stay away from small business division if you are a seasoned sales executive.

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Paylocity Response
6y
Thank you for your feedback and sorry that we weren’t the right fit for you – but at least it wasn’t all bad and you enjoyed some parts of your experience with us. Our goal for our sales organization is to set everyone up for success, give them the tools, support, training, everything necessary to grow their book of business. Even our compensation plans are designed to both support newer reps as they build their book of business and as well as allowing for the type of earning potential that sales reps look for. We’ll keep listening to our employees, asking for feedback, and work to get better. That’s always been our approach and this type of feedback only serves to reinforce how important that continues to be. If you have any other feedback we’re happy to hear it, just reach out to your HRBP kgrimaldi@paylocity.com.
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Glassdoor has 3,299 Paylocity reviews submitted anonymously by Paylocity employees. Read employee reviews and ratings on Glassdoor to decide if Paylocity is right for you.