Does Paymentus pay their employees well?

According to anonymously submitted Glassdoor reviews, Paymentus employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Paymentus. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Paymentus?

35% of Paymentus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paymentus 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Paymentus?

Project Manager (12) , Customer Service Representative (11) , Full Stack Engineer (11) , Software Engineer (10) , Regional Sales Director (8) , Customer Success Engineer (7) , Senior Software Engineer (6) , Customer Service Representative (CSR) (5) , Full Stack Developer (5) , Manager (4) , Sales (4) , Implementation Specialist (3) , Product Manager (3) , QA Analyst (3) , Software Developer (3)

What are the pros of working at Paymentus according to real employee reviews?

"Pay is decent, and the company offers a $300 stipend toward family activities." ((in 12 reviews)); "good work life balance but it depends on the department" ((in 12 reviews)); "Great people to work with" ((in 10 reviews)); "Teams are great" ((in 9 reviews)); "Good management" ((in 9 reviews))

What are the cons of working at Paymentus according to real employee reviews?

"Toxic culture and working conditions" ((in 10 reviews)); "The pay and benefits are subpar for the stress that agents have to go through." ((in 7 reviews)); "Arrogant managers" ((in 6 reviews)); "Managers exhibit favoritism and cannot be impartial to ALL their employees." ((in 4 reviews)); "Communication is poor." ((in 4 reviews))

What are the top reviewed Paymentus locations?

Charlotte , Dallas , New York , Atlanta , Houston , East Brunswick , Chicago , Milwaukee , San Leandro , Eugene , Charlotte C H , Florida City , USAR Center

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Paymentus

Paymentus reviews

2.8

35% would recommend to a friend

(219 total reviews)

37% positive business outlook

Ratings by category

2.9

Work/Life balance

2.8

Diversity & inclusion

2.8

Compensation and benefits

2.5

Culture & values

2.5

Senior management

2.5

Career opportunities

Paymentus has an employee rating of 2.8 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Paymentus employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

5.0

Sep 8, 2023

It is getting better

Software engineer

Recommend

CEO approval

Business Outlook

Pros

nice company culture and working environment and nice team

Cons

unorganized projects and hard to catch up at the beginning because of too many product customization

Paymentus Response

We appreciate your feedback on your current work experience at the company. We are pleased to hear that you enjoy the culture and work environment! We encourage all employees to share their feedback with managers and/or Human Resources on an ongoing basis. We look forward to many years together!

4.0

Aug 23, 2023

Friendly, Stress free

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

PTO, premium benefits, stress free job, friendly work environment

Cons

Basic job you might get bored

Paymentus Response

Thank you for your feedback on your current work experience at Paymentus. We are pleased to hear that you enjoy the benefits and work environment. We encourage all employees to share their feedback with managers and/or Human Resources on an ongoing basis to help us improve in all areas including duties and responsibilities. We look forward to many years together!

4.0

Aug 1, 2023

They are making more limits for employees as before

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Family bonus for 2 days off and $300 to spend ( limit options )

Cons

The office it’s really far away and extra cost if you live in toronto

Paymentus Response

Thank you for your feedback on your current work experience at Paymentus. We are pleased to hear that you enjoy the family days that we offer. We encourage all employees to share their feedback with managers and/or Human Resources on an ongoing basis to help us improve in all areas. We look forward to many years together! Human Resources

Viewing 190 - 192 of 219 Reviews

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