Does Paymentus pay their employees well?

According to anonymously submitted Glassdoor reviews, Paymentus employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Paymentus. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Paymentus?

35% of Paymentus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paymentus 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Paymentus?

Project Manager (12) , Customer Service Representative (11) , Full Stack Engineer (11) , Software Engineer (10) , Regional Sales Director (8) , Customer Success Engineer (7) , Senior Software Engineer (6) , Customer Service Representative (CSR) (5) , Full Stack Developer (5) , Manager (4) , Sales (4) , Implementation Specialist (3) , Product Manager (3) , QA Analyst (3) , Software Developer (3)

What are the pros of working at Paymentus according to real employee reviews?

"good work life balance but it depends on the department" ((in 13 reviews)); "Pay is decent, and the company offers a $300 stipend toward family activities." ((in 11 reviews)); "Great people to work with" ((in 9 reviews)); "Teams are great" ((in 8 reviews)); "Good management" ((in 8 reviews))

What are the cons of working at Paymentus according to real employee reviews?

"Toxic culture and working conditions" ((in 10 reviews)); "The pay and benefits are subpar for the stress that agents have to go through." ((in 7 reviews)); "Arrogant managers" ((in 5 reviews)); "Upper management does not care about the high stress level it causes because they only want to reap the benefits from the competition." ((in 4 reviews)); "Favoritism is considered acceptable in this company." ((in 4 reviews))

What are the top reviewed Paymentus locations?

Charlotte , Dallas , New York , Atlanta , Houston , East Brunswick , Chicago , Milwaukee , San Leandro , Eugene , Charlotte C H , Florida City , USAR Center

Paymentus reviews

2.8

35% would recommend to a friend

(219 total reviews)

37% positive business outlook

Ratings by category

2.9

Work/Life balance

2.8

Diversity & inclusion

2.8

Compensation and benefits

2.5

Culture & values

2.5

Senior management

2.5

Career opportunities

Paymentus has an employee rating of 2.8 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Paymentus employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

4.0

Mar 16, 2023

Great place to work

Euc analyst

Recommend

CEO approval

Business Outlook

Pros

Culture and people are great

Cons

Growth within the company can take some time. Recognition can take some time but keep doing what you do best

Paymentus Response

3y

Thank you for reviewing your current experience working with Paymentus. We are pleased to hear that you have enjoyed our culture and team members! We take your feedback seriously and will continue to review our development opportunities and improve our recognition across the company. If you have any suggestions regarding development and recognition, please don't hesitate to contact Human Resources. Thank you again for your feedback and we look forward to more years together! Human Resources

5.0

Feb 6, 2023

QA Analyst

Senior qa analyst

Recommend

CEO approval

Business Outlook

Pros

Great place to grow and develop. A very good team.

Cons

The office is located in Richmond Hill, which is a long way to go.

Paymentus Response

3y

Thank you for reviewing your experience working with Paymentus. We are pleased to hear that you have enjoyed working with your team and have opportunities for growth and development. We are committed to our open door policy and encourage all employees to share their feedback with managers and/or Human Resources on an ongoing basis to help us improve in all areas. Thank you again for your feedback and we look forward to more years together! Human Resources

4.0

Jan 16, 2023

Great company with people full of innovative ideas

Software engineer

Recommend

CEO approval

Business Outlook

Pros

1. Good tech stack 2. Scope for innovation, good projects etc

Cons

1. HR is highly un-professional and rude. 2. Every process is slow

Paymentus Response

3y

Thank you for reviewing your experience working with Paymentus. We are pleased to hear that you enjoy working with the technology and ongoing projects. We are sorry that you are dissatisfied with the HR Department and processes at Paymentus. We are committed to our open door policy and encourage all employees to share their feedback and concerns with managers and/or Human Resources on an ongoing basis. Without open and honest conversations, we cannot plan for a better way forward. Please contact the Human Resources team at humanresources@paymentus.com if you experienced any interactions that do not meet our conduct standards so we can take swift action to address any concerns that are raised. Human Resources

Viewing 193 - 195 of 219 Reviews

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Paymentus reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work

QA Analyst

Great company with people full of innovative ideas

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