Does Paymentus pay their employees well?

According to anonymously submitted Glassdoor reviews, Paymentus employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Paymentus. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Paymentus?

35% of Paymentus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paymentus 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Paymentus?

Project Manager (12) , Customer Service Representative (11) , Full Stack Engineer (11) , Software Engineer (10) , Regional Sales Director (8) , Customer Success Engineer (7) , Senior Software Engineer (6) , Customer Service Representative (CSR) (5) , Full Stack Developer (5) , Manager (4) , Sales (4) , Implementation Specialist (3) , Product Manager (3) , QA Analyst (3) , Software Developer (3)

What are the pros of working at Paymentus according to real employee reviews?

"good work life balance but it depends on the department" ((in 13 reviews)); "Pay is decent, and the company offers a $300 stipend toward family activities." ((in 11 reviews)); "Great people to work with" ((in 9 reviews)); "Teams are great" ((in 8 reviews)); "Good management" ((in 8 reviews))

What are the cons of working at Paymentus according to real employee reviews?

"Toxic culture and working conditions" ((in 10 reviews)); "The pay and benefits are subpar for the stress that agents have to go through." ((in 7 reviews)); "Arrogant managers" ((in 5 reviews)); "Upper management does not care about the high stress level it causes because they only want to reap the benefits from the competition." ((in 4 reviews)); "Favoritism is considered acceptable in this company." ((in 4 reviews))

What are the top reviewed Paymentus locations?

Charlotte , Dallas , New York , Atlanta , Houston , East Brunswick , Chicago , Milwaukee , San Leandro , Eugene , Charlotte C H , Florida City , USAR Center

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Paymentus

Paymentus reviews

2.8

35% would recommend to a friend

(219 total reviews)

37% positive business outlook

Ratings by category

2.9

Work/Life balance

2.8

Diversity & inclusion

2.8

Compensation and benefits

2.5

Culture & values

2.5

Senior management

2.5

Career opportunities

Paymentus has an employee rating of 2.8 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Paymentus employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

5.0

Sep 6, 2022

Solid place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growth, they are always hiring

Cons

In short, favoritism can be an issue.

Paymentus Response

Thank you so much for leaving a review for Paymentus. We thank you for your continued partnership over the past 3+ years. We are excited to continue growing together in the future. We are here to support you and your career goals. Please connect with your manager or HR to see how we can best achieve your goals. All the best, Human Resources

4.0

Sep 1, 2022

Review

Software developer

Recommend

CEO approval

Business Outlook

Pros

Work life balance, friendly coworkers

Cons

Documentations are sometimes out of date

Paymentus Response

We appreciate you taking the time to share your experience working with Paymentus. We are very proud of our talented and friendly team. It is great to hear you enjoyed work-life balance and friendly co-workers. As we continue to grow, there is always room for improving documentation. We will continue to strive to improve each day. While we are sorry that you have left Paymentus, we wish you all the best in your professional journey. All the best, Human Resources

5.0

Aug 24, 2022

Amazing company to work with!

Project manager

Recommend

CEO approval

Business Outlook

Pros

All employees including the leadership are very helpful and very positive work environment

Cons

No cons at all, best company

Paymentus Response

Thank you so much for sharing your excellent experience at Paymentus. We are continuously working to keep the work environment positive and forward-focused. As we grow, processes must be honed and improved to suit changing business needs. If you have any recommendations for efficiencies, please work with your manager or team so we can work smarter. We look forward to many more years together! All the best, Human Resources

Viewing 199 - 201 of 219 Reviews

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