Does Paymentus pay their employees well?

According to anonymously submitted Glassdoor reviews, Paymentus employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Paymentus. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Paymentus?

35% of Paymentus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paymentus 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Paymentus?

Project Manager (12) , Customer Service Representative (11) , Full Stack Engineer (11) , Software Engineer (10) , Regional Sales Director (8) , Customer Success Engineer (7) , Senior Software Engineer (6) , Customer Service Representative (CSR) (5) , Full Stack Developer (5) , Manager (4) , Sales (4) , Implementation Specialist (3) , Product Manager (3) , QA Analyst (3) , Software Developer (3)

What are the pros of working at Paymentus according to real employee reviews?

"good work life balance but it depends on the department" ((in 13 reviews)); "Pay is decent, and the company offers a $300 stipend toward family activities." ((in 11 reviews)); "Great people to work with" ((in 9 reviews)); "Teams are great" ((in 8 reviews)); "Good management" ((in 8 reviews))

What are the cons of working at Paymentus according to real employee reviews?

"Toxic culture and working conditions" ((in 10 reviews)); "The pay and benefits are subpar for the stress that agents have to go through." ((in 7 reviews)); "Arrogant managers" ((in 5 reviews)); "Upper management does not care about the high stress level it causes because they only want to reap the benefits from the competition." ((in 4 reviews)); "Favoritism is considered acceptable in this company." ((in 4 reviews))

What are the top reviewed Paymentus locations?

Charlotte , Dallas , New York , Atlanta , Houston , East Brunswick , Chicago , Milwaukee , San Leandro , Eugene , Charlotte C H , Florida City , USAR Center

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Paymentus

Paymentus reviews

2.8

35% would recommend to a friend

(219 total reviews)

37% positive business outlook

Ratings by category

2.9

Work/Life balance

2.8

Diversity & inclusion

2.8

Compensation and benefits

2.5

Culture & values

2.5

Senior management

2.5

Career opportunities

Paymentus has an employee rating of 2.8 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Paymentus employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

5.0

Jul 19, 2022

Great place to work

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good work culture and environment. Friendly colleagues

Cons

Strictly learning on the job

Paymentus Response

Thank you so much for sharing your experience working on our development team. We aim to provide a friendly and collegial working environment for all team members. We appreciate your feedback on learning materials and will continue to work to improve our processes and documentation. If you have any suggestions for improvement of our new hire training, please share with our development managers so we can improve our procedures. We look forward to our continued partnership. Thank you! Human Resources

4.0

Jul 7, 2022

Nice company

Bilingual customer service representative

Recommend

CEO approval

Business Outlook

Pros

I had the best team leader (Matt) Nice offices The supervisors will help you as much as they can

Cons

Poor benefits The health care provider sucks Working Schedule it’s a bit too hard

Paymentus Response

Thank you for reviewing your experience working with Paymentus. We are pleased to hear that you have enjoyed working with our excellent team leaders and supervisors. We take your feedback seriously and will continue to review internal processes and benefit offerings to provide a great employee experience. Thank you! Human Resources

4.0

Jul 5, 2022

Good Company to work at

Customer success engineer

Recommend

CEO approval

Business Outlook

Pros

-> Good Work-life balance -> Salary is ok as compare to other companies

Cons

-> Management is unable to retain talent -> Lots of people are leaving due to a lack of promotion cycle

Paymentus Response

Thank you for taking the time to share your experience working on the PSO team at Paymentus. We appreciate your continued partnership and hard work. We are pleased to hear that you are experiencing a comfortable work-life balance! Paymentus is committed to the success of all our team members. Please take advantage of our open-door policy to discuss long-term career aspirations. Our managers and HR are here to support you and your growth. Thank you, Human Resources

Viewing 202 - 204 of 219 Reviews

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