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      Peak Support

      Engaged Employer

      Peak Support reviews

      4.5

      92% would recommend to a friend

      (480 total reviews)

      Jonathan Steiman

      96% approve of CEO

      93% positive business outlook

      Ratings by demographic groups

      Peak Support has an employee rating of 4.5 out of 5 stars, based on 480 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      480 reviews
      5.0
      Sep 19, 2023

      Permanent Work From Home is a Game-Changer

      Quality assurance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really like what Peak Support has to offer. No more commute hassle, giving me more quality time with my family and the things I like to do. Also, even if we are from different places, the company always ensure to encourage everyone to build that connection with one another to develop a good working environment. We also often see the people behind Peak Support and have the chance to interact with them on regular company huddles.

      Cons

      I can’t think of anything negative right now. I’m really enjoying my employment here at Peak Support. We are a growing company, a fast growing one. I personally understand the growth pains. I’m looking forward for the company overcoming these challenges, emerging stronger and being one of the top BPO companies here in the PH.

      avatar
      Peak Support Response
      2y
      Thank you so much for taking the time to leave a review! We're glad you've had a great experience working for Peak Support and appreciate all your hard work.
      1.0
      Sep 17, 2023

      Bloated figures

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, and relationship with colleagues.

      Cons

      Don't believe the ratings, it's padded. You get biased ratings when management drives its employees to write reviews in here. Unrealistic goal setting, and the management doesn't observe personal boundaries (ie, you get to work way past your hours of work), plus the usage of faulty HRIS resulting in pay disputes, and lastly, this company does not settle its obligation to former employees within 30 days from employees' separation as set by DOLE despite completion of clearances. It's not a great place to work as it claims to be.

      avatar
      Peak Support Response
      2y
      Thank you for writing a review. We're sorry you had a less positive experience working for Peak Support than we'd hope. Our team members should only work during their scheduled shifts and should always be compensated accordingly when asked to render overtime. While our goal is always to provide excellent support, it should never be to the detriment of our team members. If you'd like to discuss this further and have more in-depth feedback on how we can improve, please email us at info@peaksupport.io. Thank you again.
      5.0
      Sep 17, 2023

      Good Company:)

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice environment Easy application Supportive leads

      Cons

      Long wait (onboarding) You can be part of "seasonal team" without raise but they will give you other accounts (possible floating w/o paid)

      avatar
      Peak Support Response
      2y
      Thank you for taking the time to leave a review! We're glad you've had a great time working with Peak Support and appreciate this feedback. We are always working to improve processes, and onboarding and seasonality are no exception. We'll flag this feedback to our HR team for consideration on areas for potential improvement. Thanks again!
      Viewing 367 - 369 of 480 Reviews
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      ReviewsPeak Support reviews

      Glassdoor has 492 Peak Support reviews submitted anonymously by Peak Support employees. Read employee reviews and ratings on Glassdoor to decide if Peak Support is right for you.