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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      1.0
      Nov 4, 2025

      All downhill

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay you a check every 2 weeks

      Cons

      Leadership is checked out, they don’t know how to coach and develop and will actually say it. They don’t keep their promises, I’ve yet to see an actual open door policy be enforced, they will selectively target a metric to either knock you out of a bonus or knock you down a tier. QA doesn’t listen to the weekly calibration meetings that they have. They tell you they have a plan for your development but don’t share it, or act on it. I would reach out to the hr email address that will undoubtedly be given if there was a guarantee that my job was safe from retaliation. TLs are overworked. Supervisors don’t care, upper management in my program is disconnected, and there’s not an avenue to safely bring concerns and solutions up.

      avatar
      Percepta Response
      7mo
      Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you taking the time to be open about your concerns. Creating a safe and supportive environment matters to us, and we want to make sure your voice is heard. This feedback has been shared with the appropriate leaders for review. If you’d like to discuss this further, please reach out to our HR team at hr@percepta.com. For reporting potential Code of Ethics violations, you can use WHY (We Hear You), our confidential reporting channel. You can also share your feedback in the Speak Up survey, which is open now and completely anonymous. Your input helps us understand where we can do better and how we can continue improving the employee experience.
      1.0
      Nov 1, 2025

      Not a great place to work

      Crc agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      hybrid working Bonus on surveys

      Cons

      Micromanagement Constantly monitored Workplace gossip Depressing Lack of training

      avatar
      Percepta Response
      7mo
      Thank you for taking the time to share your thoughts. We’re sorry to hear your experience hasn’t been as positive as we’d hope. We take this kind of feedback seriously and want to ensure everyone feels supported and valued in their role. This feedback has been shared with the appropriate leaders for review. If you’d like to talk more, please reach out to our HR team at hr@percepta.com. You can also report potential Code of Ethics concerns through WHY (We Hear You), our confidential reporting channel. Since the Speak Up survey is open now, you also have the option to share your feedback there — it’s completely anonymous and helps us identify where we can make meaningful improvements.
      3.0
      Oct 30, 2025

      BEV

      Crc ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      great environment, learn in and outs of vehicles

      Cons

      changes can happen in a blink of an eye

      avatar
      Percepta Response
      7mo
      Thanks for sharing your feedback! It’s great to hear you enjoy the environment and the opportunity to learn so much about the vehicles. We know change can happen quickly, and we appreciate your flexibility and commitment through it all. Thank you for all the work you put in every day, We appreciate you!
      Viewing 28 - 30 of 973 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.