Percepta reviews

3.6

68% would recommend to a friend

(973 total reviews)

Thomas Monaghan

78% approve of CEO

64% positive business outlook

Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

973 reviews
1.0
Mar 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent Starting Pay, 40 hour workweek.

Cons

Extremely high turnover rate for good reason! Company targets and takes advantage of low education and low income earners infringing on their employment rights. Bait and switch tactics, deceptive job descriptions including hours, initial training requirements at cost of new employee, minimize direct contact options to location office contacts, intimidating staff hindering questions and assertion of rights to handle complaints, HR issues, Inter office business security is used against employees to keep employees from documenting/record of business and staff misconduct, Lie regarding record keeping, employee rights, staff run you around in circles when trying to speak to correct contact regarding issues, payroll, complaints, documentation, etc. expect you to use your break time and non work hours to resolve company errors that you have to fix such as employee pay, employment contract, also lies and fraudulently records employees as quitting, not being terminated due to new employee policies/requirements, absences including life or death emergencies, etc. and does not provide employee with separation papers, lies that they will need to follow an online link that is only a review assessment, once you lose your security badge access to the building it is impossible to contact them again or to even dispute the grounds of separation to keep you from filing for unemployment and protect and hide business misconduct.

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Percepta Response
5y
If you’d like to share more details or if there are any open items, please reach out to percepta.hr@percepta.com – we wish you the best.
3.0
Sep 15, 2020
Recommend
CEO approval
Business Outlook

Pros

The company seems great if you make it through training

Cons

I put in my notice and quit my job to go to Percepta. I completed the drug screen and all pre-employment paperwork they requested. I started training and on Thursday of my 2nd week, they pulled me out of training and said my background check disqualifies me for the position! Now I'm left with no job at all!

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Percepta Response
5y
Our goal is to fully vette and complete our pre-hire checks before folks start, it’s unfortunate to hear this wasn’t the case for you. We apologize, while learning and growing from these experiences as it is never our intention to put someone into this situation. We wish you nothing but the best.
1.0
Mar 27, 2020

Toxic Work Culture with Leaders Unable to Take Accountability

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

With such a high level of turnover, your odds of getting a promotion are relatively higher than other companies.

Cons

This is the worst company I have ever worked for. I am only writing this because I have seen managers treat people so badly because they are unable to hold themselves accountable for their actions or inability to provide zero training and direction. People shouldn’t be treated this way. If I can save one person from subjecting themselves to this work environment this review is worth it. In my time employed, there was little to no direction from the top. Despite constantly talking about company objectives, they were never set or communicated. It is literally an environment of fire drills all day every day, especially at the Houston site. I witnessed a group of people getting promoted then demoted during training. They were back on the phone and no one told them what has happening for weeks! Only for some of them to be fired right before Christmas. This company checks all of the dysfunction boxes - blame culture, toxic work environment, little or no work life balance, favoritism, you name it, I could easily give 10 examples for each one! I recommend using an offer as leverage and or just don't even apply. If you have applied and have noticed them dropping the ball, this is just a preview of what is to come, extreme disorganization from lack of leadership at the top. Their new President is their only hope but she needs to do a complete HR leadership overhaul, this department is made of women who behave very badly.

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Percepta Response
6y
It’s our goal to provide a great place to work with excellent culture and upward mobility. We look to hire internally and promote from within whenever we can. We take every experience as an opportunity to learn; as such, we’ve been reviewing many processes internally for the last 6-9 months. If you have suggestions on ways for us to improve further, send us a note at Percepta.hr@percepta.com – thanks.
Viewing 31 - 33 of 973 Reviews

Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.