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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      4.0
      Oct 28, 2025

      Great Company to Work For

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Percepta cares about its employees. They will work with you to make sure you are able to keep your job. There are some good managers in the company that will help with your career development.

      Cons

      There is not much opportunity for growth. The company feels large but within the CRC itself, there is not much to do aside from being an agent, team lead, or a supervisor. More work could be put into developing employees and more positions can be created.

      avatar
      Percepta Response
      7mo
      Thank you for sharing your experience. We’re glad to hear you feel supported and see the care from leaders who help with growth and development. We appreciate your feedback about career opportunities and will make sure it’s shared with the right teams. Thanks for being part of the Percepta team and for all that you do.
      5.0
      Oct 28, 2025

      This has truly been one of the best positions I’ve held in my career.

      Inquiry specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is competitive, with a strong bonus structure for meeting performance metrics. The hybrid work schedule provides excellent flexibility, and my coworkers are great to work with. Both my supervisor and her supervisor are fantastic at offering support and guidance. The benefits are great. In terms of call center work, this is by far the best experience I’ve had because the focus is on providing information rather than selling or persuading. That said, I may be a bit biased coming from backgrounds in debt collection and health insurance.

      Cons

      If you’ve ever worked in a call center, you already know the usual cons. If not, this is a great environment to learn them.

      avatar
      Percepta Response
      7mo
      We love hearing this and really appreciate you taking the time to share such thoughtful feedback. It’s great to know you feel supported by your leaders and enjoy the teamwork, flexibility, and focus of the role. Thanks for all that you do and for bringing your best to Percepta every day.
      5.0
      Oct 27, 2025

      Percepta rating

      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall, Percepta has been a very good place to work, and I really like working remotely.

      Cons

      There seems to be lots of technical issues that we have to try and figure out instead of having IT help us

      avatar
      Percepta Response
      7mo
      Thanks for taking the time to share this! We’re so glad to hear you’ve enjoyed your time here and that remote work has been a good fit. Five years is no small milestone. We appreciate everything you do.
      Viewing 34 - 36 of 973 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.