Percepta reviews

3.6

68% would recommend to a friend

(973 total reviews)

Thomas Monaghan

78% approve of CEO

64% positive business outlook

Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

973 reviews
4.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Being able to provide support and assistance to our customers

Cons

It would be nice if the pay was increased for the position

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Percepta Response
7mo
Thanks for sharing your thoughts! It’s great to hear you enjoy helping customers and making a difference through your work. We appreciate your feedback and the commitment you bring to the team every day.
3.0
Oct 27, 2025

It is what it is

Recommend
CEO approval
Business Outlook

Pros

- Steady Work - Pay can be good, depending on program - Lots of autonomy - There are lots of events and fun

Cons

- HR is terrible- the inmates run the asylum -You have a lot of autonomy because leadership is completely disengaged -Limited Opportunity for growth - There is never any security- you are constantly reminded that they can close your program at any time.

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Percepta Response
7mo
Thank you for taking the time to share your perspective. We’re sorry to hear your experience hasn’t been as positive as we’d hope. Creating a supportive and engaging workplace is important to us, and feedback like this helps us understand where we can improve. If you’d like to discuss your concerns further, please reach out to our HR team at hr@percepta.com. For potential Code of Ethics concerns, you can also use WHY (We Hear You), our confidential reporting channel. And since the Speak Up survey is open now, you’re welcome to share feedback there as well — it’s completely anonymous and helps guide meaningful changes across the business.
4.0
Oct 27, 2025

UPDATE

Recommend
CEO approval
Business Outlook

Pros

like working from home for two days. would like to see that full time again.

Cons

Would like to see Shift bid removed

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Percepta Response
7mo
Thanks for sharing your feedback! It’s great to hear you’re enjoying the flexibility of working from home. We appreciate your input and the time you’ve spent with Percepta over the years.
Viewing 37 - 39 of 973 Reviews

Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.