Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 68 reviews)); "Being able to work from home is great." ((in 63 reviews)); "The benefits are great." ((in 44 reviews)); "Great team and good to work" ((in 36 reviews)); "The people you work with are great and friendly" ((in 34 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 46 reviews)); "supervisors are overworked." ((in 15 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 13 reviews)); "No bonuses" ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Dec 25, 2024

Good experience

Case manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, PTO Good schedules,

Cons

Management shows favoritism They don’t care about their employees High turnover over.

Percepta Response

1y

Thank you for your feedback. We’re happy to hear you appreciated the pay, PTO, and scheduling during your time with us. We’re always looking for ways to grow and improve and would love to learn more about your experience. If you’re open to sharing, please reach out to us at percepta.hr@percepta.com. Thank you for your contributions, and we wish you the best in your future endeavors.

3.0

Dec 23, 2024

Decent place to work

G&a

Recommend

CEO approval

Business Outlook

Pros

they try to treat employees well

Cons

many employees do not make a decent wage to live off

Percepta Response

1y

Thank you for your feedback. We’re glad to hear you feel efforts are made to support employees. While we strive to offer competitive pay and benefits, we understand there’s always room to grow. We’d love to hear more about your experience so we can continue to improve. Please feel free to reach out to us at percepta.hr@percepta.com. Thank you for your dedication over the past several years!

2.0

Dec 6, 2024

Kinda good

Ops supervisor

Recommend

CEO approval

Business Outlook

Pros

Decent pay for the area

Cons

Literally the people. It’s all who you know and you’re fired if the right people don’t like you

Percepta Response

1y

Thank you for sharing your feedback. We're glad to hear you find the pay competitive, but we're concerned about your comments regarding the workplace environment. We’d appreciate the opportunity to learn more about your experience. Please feel free to reach out to us at percepta.hr@percepta.com to discuss further. Your insights are important to us as we strive to create a positive and inclusive culture for everyone.

Viewing 37 - 39 of 270 Reviews

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Jobs at Percepta

Customer Service Representative

Escalation Support Specialist (Automotive Customer Support)

Concierge Customer Service Representative

Concierge Customer Service Representative

IVT Research Escalation Specialist

Melbourne, FL

View job

Percepta

Percepta reviews

Ratings by category

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Reviews by job title

Reviews about "Compensation"

Good experience

Decent place to work

Kinda good

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