Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Reviews by job title

270 reviews

Reviews about "Compensation"

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5.0
Nov 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits, friendly supervisors, non-toxic environment

Cons

Just like any other BPO companies we still need to report to work despite having strong typhoon and floodings

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Percepta Response
1y
Thank you for your kind words and for recognizing our efforts to create a supportive and positive work environment. The well-being of our employees is a top priority, and we are continuously working to enhance our policies to ensure everyone's safety. Thank you for sharing your thoughts and for your time with Percepta!
2.0
Oct 25, 2024

Mentally Draining

Recommend
CEO approval
Business Outlook

Pros

Great coworkers Family atmosphere Good benefits expect healthcare. Good pay Work life/balance

Cons

Too many leaders Lack of transparency Leadership cares more about the performance stats than actual customer service. No consistency with rules. High turnover Boms play favorites and don’t respect employees. Advancement is almost impossible

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Percepta Response
1y
Thank you for your honest feedback. We appreciate hearing about the positives, including the supportive team atmosphere, benefits, and work-life balance. It’s great to know these aspects have been a good part of your experience. We understand your concerns about leadership structure, transparency, and the consistency of rules. We recognize that these issues can impact the work environment and overall employee well-being.We hear you on the importance of addressing mental stress and providing more recognition and support to those on the front lines. Reorganization efforts are currently underway, and your feedback helps guide us as we work toward creating a more balanced and effective structure. We truly value your dedication and commitment to the company, and we hope to make the necessary changes to enhance the experience for all team members. Thank you for taking the time to share your perspective.
3.0
Sep 28, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to work from home

Cons

The pay is terrible, and promotions are based on who the managers like the most.

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Percepta Response
1y
It sounds like you appreciated the opportunity to work from home during your time as a Technical Service Representative at Percepta. Remote work can be a great benefit, offering flexibility and convenience. Thanks for sharing your experience—others will find it helpful when considering similar roles!
Viewing 43 - 45 of 270 Reviews

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