Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 73 reviews)); "Work from home set up is great!" ((in 70 reviews)); "The benefits are great." ((in 43 reviews)); "Good training and a change to get ahead" ((in 35 reviews)); "The people you work with are great and friendly" ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 15 reviews)); "No bonuses" ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews)); "Paid Time Off" ((in 7 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Sep 22, 2024

Good Starter job in the field

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

The position is fully remote, great company culture!

Cons

Pay is low for the market, benefits aren’t the greatest.

Percepta Response

1y

It sounds like your experience as an Instructional Designer at Percepta had its positives, especially with the fully remote work setup and a great company culture. Thanks for sharing your perspective—it’s valuable for others in the field!

1.0

Sep 16, 2024

Run

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

If you want something temporary while you find a company that’s actually the right fit for you, then this is a great place

Cons

They overwork and shut out the people that actually do their job. Their turnover rate is so high and the ones they try to replace the good employees with end up getting fired or quitting shortly after for the terrible pay and environment.

Percepta Response

1y

Thank you for taking the time to share your feedback. We appreciate your dedication and long-term service with the company. We’re committed to providing a supportive work environment and value constructive feedback to help us improve. We would like to learn more about your concerns and experiences so that we can address them directly. Please reach out to us at percepta.hr@percepta or connect with your local People Innovation representative to discuss this further. Your insights are important, and we are dedicated to creating a positive and inclusive workplace for all.

3.0

Sep 4, 2024

Job at precepta

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good hours Decent pay Really slow after 7 PM if doing the night shift

Cons

Really not WFH it’s hybrid and they change a lot of your in office days and work days

Percepta Response

1y

Thank you for taking the time to share your experience with us. We’re pleased to hear that you appreciated the hours and compensation. At Percepta, we are always striving to provide a positive work environment, and we understand that maintaining consistency in the hybrid work schedule is important to our team members.

Viewing 46 - 48 of 270 Reviews

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Customer Service Representative

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Bilingual French Customer Service Case Manager

Customer Service Case Manager

Percepta

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Good Starter job in the field

Run

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