Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 73 reviews)); "Work from home set up is great!" ((in 70 reviews)); "The benefits are great." ((in 43 reviews)); "Good training and a change to get ahead" ((in 35 reviews)); "The people you work with are great and friendly" ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 15 reviews)); "No bonuses" ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews)); "Paid Time Off" ((in 7 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Feb 14, 2024

Recommend

CEO approval

Business Outlook

Pros

Decent enough pay until you find another position

Cons

Toxic work environment, clique mentality

Percepta Response

2y

Thank you for sharing your thoughts with us. We're sorry to hear that your experience at Percepta wasn't as positive as we strive for it to be. We appreciate your acknowledgment of the decent pay during your time with us. If there are any specific areas where you feel we could improve, please feel free to share them with us. We value your feedback and wish you the best in your future endeavors.

2.0

Feb 5, 2024

Toxic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Started out good Job security I suppose

Cons

Communication problems. Low pay for the work and for what’s expected. What is expected changes on a flip of a dime and you’re not told

Percepta Response

2y

Thank you for sharing your thoughts with us. We value your feedback and are committed to addressing any concerns you may have. We're glad to hear that you initially found aspects of your experience positive, and we're here to support you in your role. Our aim is to foster open communication and ensure everyone feels valued and supported. If there's anything specific you'd like to discuss or improve, please don't hesitate to reach out. Your well-being and satisfaction are important to us.

5.0

Feb 1, 2024

Percepta

Ford pass guide

Recommend

CEO approval

Business Outlook

Pros

Good pay, pay training in full.

Cons

Managers lack leadership and schedule changes may occurs

Percepta Response

2y

Thank you for sharing your experience with us! We're thrilled to hear that you had a fantastic time during your tenure at Percepta. It's fantastic to know that you found the pay and training to be exceptional. Your enthusiasm is contagious, and we're grateful for your positive feedback. We're constantly striving to improve, and your insights help us do just that. We wish you continued success in all your future endeavors!

Viewing 70 - 72 of 270 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Percepta

Customer Service Representative

Customer Care Representative

Bilingual French Customer Service Case Manager

Concierge Customer Service Representative

Escalation Support Specialist (Automotive Customer Support)

Percepta

Percepta reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Not Recommended

Toxic

Percepta

Top companies for "Compensation and Benefits" near you

Jobs at Percepta

Percepta reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Percepta reviews FAQs

Jobs at Percepta