Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 73 reviews)); "Work from home set up is great!" ((in 70 reviews)); "The benefits are great." ((in 43 reviews)); "Good training and a change to get ahead" ((in 35 reviews)); "The people you work with are great and friendly" ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 15 reviews)); "No bonuses" ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews)); "Paid Time Off" ((in 7 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Aug 11, 2023

It’s an ok jo

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pays higher than other customer service jobs.

Cons

Still not enough money for a 1 bedroom

Percepta Response

2y

Thank you for sharing your feedback! We're glad you enjoyed the competitive compensation we offer. We always strive to provide a positive working environment for all our employees! While you're off on new adventures, we'll keep working hard to make even more great things happen at Percepta. Best wishes for the future!

4.0

Aug 7, 2023

Decent base pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Had a flexible schedule Good benefits

Cons

process changes frequently Could have better Compensation and bonuses

Percepta Response

2y

Thank you for sharing your thoughts on your time at Percepta! We're thrilled to hear that you enjoyed the flexible schedule and the good benefits we offer. Your feedback is valuable as we continue to strive for improvement. We appreciate your hard work as a Customer Service Representative and wish you all the best in your future endeavors. Keep shining bright!

4.0

Jul 21, 2023

Good Company

Friends and family support

Recommend

CEO approval

Business Outlook

Pros

Remote Work. Best boss ever. Company is fair and kind. I went out of state for bereavement and the company paid me 5 days. Amazing.

Cons

Would like more money, though I know this is considered decent. lol

Percepta Response

2y

Thanks for the awesome review! 🎉 We're thrilled that you're enjoying the perks of remote work and have the "Best boss ever" – that's a real win! 😎 We strive to be fair, kind, and supportive to our Percepta family, especially during tough times like bereavement. 💙

Viewing 79 - 81 of 270 Reviews

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Jobs at Percepta

Customer Service Representative

Bilingual French Customer Service Case Manager

Concierge Customer Service Representative

Escalation Support Specialist (Automotive Customer Support)

Customer Care Representative

Percepta

Percepta reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

It’s an ok jo

Decent base pay

Good Company

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