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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (975 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      975 reviews
      3.0
      Feb 10, 2026

      Underpaid

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team, nice work colleague. Office also good until they decide to move miles away outside London without given real alternative or money compensation for allow travel.

      Cons

      Percepta management, HR, lack of knowledge of training a team and deal accordingly to a potential growth of the company

      avatar
      Percepta Response
      4mo
      Thank you for taking the time to share your experience. We appreciate the work you contributed during your time with us and are glad to hear you had a positive experience with your team and colleagues. Feedback like this is important as we continue to learn and grow.
      5.0
      Dec 18, 2025

      Excellent place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary Hybrid working Benefits Excellent management Nice working hours Nice office Good morale Improvements made on suggestions

      Cons

      Unable to use the gym

      avatar
      Percepta Response
      6mo
      Thanks for the five stars and the kind words! We're so glad you're enjoying the hybrid schedule, supportive management, and all the positive energy on the team. It’s great to hear that suggestions are being heard and turned into real improvements. That’s exactly the kind of collaboration we love to see. Appreciate you being part of the journey. Let’s keep the good vibes going!
      2.0
      Nov 13, 2025

      If you're not part of the clique you don't exist

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid working, 3 days from home. Pay is reasonable compared to similar roles but hasn't been increased to account for the doubling in workload.

      Cons

      High staff turnover without their cases being reassigned. Badly understaffed, average case count has doubled since the middle of the year with no support given for this. Very unwelcoming if you aren't part of the clique, you get treated like you don't exist whilst the rest of the team are very close friends and will have long and loud conversations all day to the point where this is raised in the Teams chat on a fairly regular basis. Management doesn't address concerns raised if you aren't part of this clique but will take action against you even though you perform no worse than the rest of the team. Never responded to a flexible working request despite being legally obliged to. Update: they also didn't respond to my tribunal claim within the time limit set by the tribunal so good luck getting anything resolved with these people

      avatar
      Percepta Response
      7mo
      Thank you for your honest feedback. We’re genuinely sorry to hear about your experience and appreciate you taking the time to share it. While we’re glad to hear you valued the hybrid flexibility, we also want to acknowledge the concerns you raised. Culture, fairness, and support are incredibly important to us, and hearing this helps us continue to reflect and improve. We've escalated your feedback to our senior HR leaders, including our HR Directors and VP, so it can be fully reviewed and addressed with care. If you're open to sharing more details or would be willing to speak with someone directly, we’d really appreciate the opportunity to learn more. You can reach us at percepta.hr@percepta.com. Wishing you all the best in your next chapter, and thank you again for your time with us.
      Viewing 808 - 810 of 975 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,040 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.