Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 71 reviews)); "Flexible schedules, PTO, Work from home" ((in 66 reviews)); "Benefits are good and explained well during training" ((in 47 reviews)); "The people you work with are great and friendly" ((in 36 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 28 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 43 reviews)); "The training was horrible and we learned Nothing!" ((in 37 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 13 reviews)); "No bonuses" ((in 9 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.6

Senior management

3.5

Compensation and benefits

3.5

Career opportunities

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

975 reviews

1.0

Oct 26, 2024

Nope

Manager

Recommend

CEO approval

Business Outlook

Pros

3 days working from home

Cons

Everything else. Poor management mainly

Percepta Response

1y

Thank you for your candid feedback. We’re glad that the flexibility of working from home has been a positive aspect of your experience. We understand your concerns about management and appreciate your honesty. Continuous improvement is a priority for us, and your suggestion highlights the importance of adapting our leadership approach to meet evolving needs. Thank you for sharing your thoughts, and for your continued service with Percepta.

4.0

Sep 18, 2024

Nice easy job

Dealer support specialist

Recommend

CEO approval

Business Outlook

Pros

Nice bosses Nice working environment Work from home most days Great on-site restaurant Mon-Fri only

Cons

The job was too mundane

Percepta Response

1y

It sounds like you had a positive overall experience working at Percepta, with supportive bosses, a good working environment, and flexible work-from-home options. It’s great to hear that the on-site restaurant and a Monday-to-Friday schedule added to the perks! However, it seems that the job may not have provided the challenge or variety you were looking for. Thank you for sharing your feedback!

3.0

Jun 9, 2024

Ok

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Hybrid working Mostly friendly colleagues

Cons

Not flexible workplace Underpaid for level of work

Percepta Response

2y

Thank you for sharing your experience with us. It's great to hear that you appreciated the hybrid working model and found camaraderie among your colleagues. If you have any further insights or suggestions, we'd love to hear them.

Viewing 817 - 819 of 975 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Percepta

Bilingual French Customer Service Case Manager

Customer Service Case Manager

Customer Service Representative

Customer Service Case Manager

Bilingual Spanish Customer Service Representative

Percepta

Percepta reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nope

Nice easy job

Ok

Top companies for "Compensation and Benefits" near you

Jobs at Percepta

Percepta reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Percepta reviews FAQs

Jobs at Percepta