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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (975 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      975 reviews
      2.0
      May 16, 2024

      Bad management

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary is decent, and you can work from home.

      Cons

      Management is slow to assist with problems, and it is very difficult to get assistance. The systems are extremely slow, but you are expected to always work more quickly. The training that was received was not adequate to prepare you for the job itself. Most more advanced jobs are done in another country and this prevents any growth at the company. The office is a health hazard and there is a lack of equipment and power plugs do not work sometimes.

      avatar
      Percepta Response
      2y
      Thank you for sharing your feedback. We are glad to hear that you appreciate the decent salary and the flexibility of working from home. We value your insights and are committed to continuously improving our support and resources for all team members. Your feedback helps us to enhance our training programs and address any issues to create a better working environment. Please reach out to your local HR representative to discuss further. Thank you for being a part of Percepta.
      1.0
      Apr 8, 2024

      Terrible

      Dac analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its local if you live locally.

      Cons

      Pay - Terrible Perks - Terrible Treated like a child: Check Career prospects: laughable

      avatar
      Percepta Response
      2y
      Thank you for sharing your feedback about your experience at Percepta. We take all feedback seriously and are disappointed that your time with us did not meet your expectations. Regarding your concerns about pay and perks, we understand the importance of fair compensation and attractive employee benefits. We continually review our compensation packages to ensure they remain competitive within the industry. Additionally, we strive to foster a culture of respect and empowerment within our organization. It's disappointing to hear that you felt treated unfairly during your tenure. We value every team member and aim to provide a supportive and inclusive workplace for all. As for career prospects, we are continuously investing in the growth and development of our employees. We offer various training and development programs to help individuals progress in their careers within our organization. If you want to discuss your feedback or share additional insights, please get in touch with us at percepta.hr@percepta.com.
      1.0
      Nov 27, 2023

      Clicky workplace

      Hr business partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility work/life balance Opportunities to learn a lot because workload is excessive

      Cons

      Pay is below market average Culture - very clicky. If your face fits great, if it doesn’t good luck No opportunities for progression and unable to take on additional projects due to extreme ER caseload Ops Managers can treat others very unkindly

      avatar
      Percepta Response
      2y
      Thank you for sharing your experience. We're pleased to hear that you appreciate the flexibility and work-life balance at Percepta, as well as the opportunities for learning and growth. Your feedback helps us identify areas for improvement, and we appreciate your dedication to making Percepta a better place to work. If you have any further suggestions or feedback, please don't hesitate to share.
      Viewing 820 - 822 of 975 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,040 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.