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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      4.0
      Sep 22, 2020

      Decent Company

      Customer service manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many different departments to move to! Potential for advancement

      Cons

      Upper management does not understand the complexity of the positions and sometimes place unrealistic expectations. If you're doing your job correctly, its almost impossible to meet standard.

      avatar
      Percepta Response
      5y
      We love your dedication to Percepta and our customers/clients - it's people like you that we look to hire everyday! It seems you might have some things you'd like to discuss as far as the complexity of the roles/positions - we're here to listen and make sure we improve. Drop us a line at perceta.hr@percepta.com so we can start working on it with you!
      1.0
      Aug 14, 2020

      Walk away

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Talent Acquisition works extremely hard to paint a great picture of a disorganized and mismanaged company

      Cons

      Treat employees as if they don't know how to "adult" Very old school way of conducting business, especially during this time... NEWS FLASH...... PANDEMIC EQUALS KIDS HOME WITH WORKING PARENTS....... why are we penalizing employees for this???? . Terrible tech support teams and processes.

      avatar
      Percepta Response
      5y
      We understand these are tough times, we're adjusting and working hard to make sure we accommodate our teams as best we can. While working from home is certainly not a new concept; we are working on perfecting it in a tough time. We are learning alongside our teams every day and trying to make the business run while managing all new processes in the work from home environment. On that note, we recently launched a Schedule Accommodation Survey to assess the needs of our employees in order to navigate through these unusual times. We’re looking at ways we can help accommodate the needs of employees - more to come on this soon. Lastly, what a great idea for a town hall – we’re hoping for one in the coming months - so stay tuned for that. Thanks for all your hard work - it is appreciated. Please continue to bear with us, we're getting there! If there's something specific you need, don't hesitate to reach out to percepta.hr@percepta.com
      1.0
      May 27, 2020

      Awful, Prejudicial Management

      Zone manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comparatively decent pay for the area, but not the industry, for an individual without a degree.

      Cons

      In many states, one can prove they have been targeted for termination and sue their employer. In Florida, workers have no rights. Be aware that i observed this practice on multiple occasions in my 6 years with this company, before ultimately falling victim to it myself. If you need a job, they’ve got them, but always keep your eye on the door. The culture of this company is irredeemably toxic from the uppermost levels. Stay away if you can.

      avatar
      Percepta Response
      6y
      We pride ourselves on giving employees a great place to work with a great culture, unfortunate to hear that wasn't your experience. If you'd like to get in touch with us to discuss further offline, drop us a note at perceta.hr@percepta.com. Thank you.
      Viewing 85 - 87 of 973 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.