Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 73 reviews)); "Work from home set up is great!" ((in 70 reviews)); "The benefits are great." ((in 43 reviews)); "Good training and a change to get ahead" ((in 35 reviews)); "The people you work with are great and friendly" ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 15 reviews)); "No bonuses" ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews)); "Paid Time Off" ((in 7 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jul 3, 2023

Okay place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home options $10/hr and above free 1 years salary life insurance policy with optional affordable upgrade dental and vision insurance very affordable

Cons

Raises are a joke no matter how good an employee you are, medical benefits are severely lacking in affordability often EXTREMELY high stress environment bathroom breaks are discouraged with threats of write ups

Percepta Response

3y

Thank you for your experience and feedback with us! We appreciate your input and value your opinion. We're glad to hear that you appreciate the work-from-home options and the affordable benefits package. Thank you for your dedication and commitment to Percepta. We value your contributions and strive to create a positive work experience for you and all our employees.

2.0

May 18, 2023

Much improvement to be made

Customer service

Recommend

CEO approval

Business Outlook

Pros

Team leads are supportive and caring. Strong sense of support within the teams. Pay is okay.

Cons

Management beyond team leads lack compassion and care for not only employees but customers as well. Do not provide appropriate means to be successful and constantly demand perfect performance.

Percepta Response

3y

Thank you for taking the time to leave your experience with us. We're happy to hear that you have supportive and caring team leads. We strive to continuously improve and ensure that all employees feel valued and supported. Your feedback is valuable as we work towards providing the appropriate means for success and fostering a compassionate and caring culture. Thank you for being a part of our team. We appreciate your dedication and contributions. If you have any further feedback or suggestions, please feel free to share.

4.0

May 16, 2023

Overall Great experience

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay and attentive to training

Cons

Not always good with communication

Percepta Response

3y

Thank you for sharing your great overall experience as a former Marketing Specialist at Percepta! We appreciate your positive feedback regarding good pay and attentive training. While communication can sometimes be challenging, we value your input and continuously work to improve. We genuinely appreciate your contributions during your time with us. Should you ever consider rejoining our team or have any further feedback to share, please don't hesitate to reach out. Wishing you all the best in your future endeavors!

Viewing 91 - 93 of 270 Reviews

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Jobs at Percepta

Customer Service Representative

Concierge Customer Service Representative

Bilingual French Customer Service Case Manager

Escalation Support Specialist (Automotive Customer Support)

Customer Care Representative

Percepta

Percepta reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Okay place to work

Much improvement to be made

Overall Great experience

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