Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 68 reviews)); "Being able to work from home is great." ((in 63 reviews)); "The benefits are great." ((in 44 reviews)); "Great team and good to work" ((in 36 reviews)); "The people you work with are great and friendly" ((in 34 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 46 reviews)); "supervisors are overworked." ((in 15 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 13 reviews)); "No bonuses" ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jul 17, 2023

This is the best job ever , the people are amazing especially our manger Brain and all our TLs are amazing

Marketing consultant

Recommend

CEO approval

Business Outlook

Pros

the people are one , we are a family not just co workers. The pay is great and the job itself is super easy

Cons

no cons , Percepta is the best place to start your career

Percepta Response

2y

Thanks a million for the stellar review! We're over the moon to hear that you consider Percepta the best job ever! It's true—we're not just co-workers— we're family! 💙 Rest assured, we'll keep up the greatness and continue to be amazing, just like you said! If there's anything you ever need, don't hesitate to reach out.

5.0

Jul 17, 2023

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay rates Good benefits and rewards system hybrid working

Cons

Stressful sometimes High workload Entitled customers

Percepta Response

2y

Thank you for taking the time to share your thoughts! We're over the moon to hear that you've been part of our Percepta family for more than two years now – time flies when you're having fun, right? 😉 Thank you for being an essential part of the Percepta family.

3.0

Jul 3, 2023

Paycheck, Powerless, Politics

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good people Internal Opportunities Decent pay 401k match Points Incentives

Cons

Politics Everywhere Client has full control Inconsistency in policies Hit and miss on good Senior leaders Lack of employee developmen

Percepta Response

3y

Thank you for taking the time to share your valuable feedback about your experience at Percepta. We truly appreciate your positive comments about our incredible employees. They are the heart and soul of our organization, and their dedication is what sets us apart. Your concerns have been heard, and we want you to know that we are committed to continuous improvement. We believe that through open communication and a willingness to evolve, we can address these challenges and create an even better work environment. We appreciate your dedication and contributions during your time at Percepta and wish you nothing but success and happiness in all your future endeavors.

Viewing 88 - 90 of 270 Reviews

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Jobs at Percepta

Customer Service Representative

Escalation Support Specialist (Automotive Customer Support)

Bilingual French Customer Service Case Manager

Concierge Customer Service Representative

Vehicle Services Team Leader (100% Onsite)

Percepta

Percepta reviews

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Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

This is the best job ever , the people are amazing especially our manger Brain and all our TLs are amazing

Great place to work

Paycheck, Powerless, Politics

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