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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      2.0
      May 21, 2016

      Overworked, severely underpaid

      Csm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule flexibility. Ability to manage that schedule. Still a bit of micromanagement

      Cons

      Typical call center downfalls. Always more work with no increase pay. Mgmt will use funds for superfluous things like new greenery, new kitchen area, ice cream day instead of increasing base salary

      4.0
      Dec 1, 2015

      Good opportunities

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was a Team Leader for a short while. The TL role is much less stressful than agent role. Very well organized company with good training.

      Cons

      The agent role, which is 90% of employees can be stressfull if you take things personally. There is opportunity for advancement.

      1.0
      Nov 11, 2015

      Every Department

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Besides some of the friendship i was able to create i would not say that there are any pros of working for this company

      Cons

      Lack of leadership, lack of communication, no employee development, the moral is really poor turnover is over 35%,

      Viewing 100 - 102 of 973 Reviews
      Related searches: Percepta jobs | Percepta salaries | Percepta benefits | Percepta interviews
      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.