Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Reviews by job title

270 reviews

Reviews about "Compensation"

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3.0
Jan 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Pros: great pay and hybrid

Cons

Cons; they don’t know how to train you everything is unorganized

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Percepta Response
3y
Thank you for taking the time to share your feedback with us. We are glad to hear that you have found the pay and the hybrid schedule to be positive. We value all positive and negative feedback, as it helps us identify areas where we can improve. We appreciate your input and wish you the best in your future endeavors.
3.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits, higher pay than most call centers

Cons

I've been here 2 years and on my 4th supervisor. The process is always changing making more work for the agents but not more pay. The team leads harass you about Aux codes all day

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Percepta Response
3y
Thank you for taking the time to share your feedback with us. We are glad to hear that you have found the benefits and pay to be positive. We value all feedback, both positive and negative, as it helps us identify areas where we can improve. We would like to invite you to reach out to us at percepta.hr@percepta.com so that we can discuss your concerns and work towards finding a resolution. Thank you again for your input.
4.0
Jan 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Stable job . Was work from home

Cons

No growth for employees. No bonuses

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Percepta Response
3y
Thank you for sharing your review. We're excited to hear that your time at Percepta was a positive experience. We also believe that Talent Mobility is one of the many perks of working at Percepta. We are fortunate to have multiple leaders who started as agents and have since grown into senior leaders and others having various positions throughout the company. Thank you for taking care of our customers during your tenure. We truly appreciate it and wish you the best in your future endeavors.
Viewing 103 - 105 of 270 Reviews

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