Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 68 reviews)); "Being able to work from home is great." ((in 63 reviews)); "The benefits are great." ((in 44 reviews)); "Great team and good to work" ((in 36 reviews)); "The people you work with are great and friendly" ((in 34 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 46 reviews)); "supervisors are overworked." ((in 15 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 13 reviews)); "No bonuses" ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

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Percepta

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jul 25, 2022

Percepta is a Culture of Excellent Service

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

The culture of service and teamwork is of high standard. You have the Management full support that provides the neccesary recources to find solutions to client problems, critical and analytical thinking to client solutions. The current option of working remotely is great.

Cons

From negative to positive is that the salary is now very competative. They can increase the 12 and half cheque to a full 13 cheque.

Percepta Response

We're so happy to hear you are having a great employee experience. Thanks for all your hard work and dedication!

5.0

Jul 25, 2022

Best job

Agent

Recommend

CEO approval

Business Outlook

Pros

Super flexible with your schedule. They want to move you up and you are given bonuses if you work hard enough. Never had a better job

Cons

nothing, literally nothing to complain about

Percepta Response

We value talent mobility here at Percepta and truly want what's best for our people. We love to see them thrive and grow. Keep up the good work!

5.0

Jul 25, 2022

my experience working here

Cxs

Recommend

CEO approval

Business Outlook

Pros

-Great atmosphere to work in -Good pay -The supervisors always provide help anytime and quick -Bid shift

Cons

-Canada holidays do not match with the USA holidays

Percepta Response

We are so happy to hear that you have had a wonderful experience here at Percepta. Thanks for contributing to the great team that we have. Keep up the good work! If you have suggestions on how we can make improvements, drop us a line at percepta.hr@percepta.com.

Viewing 127 - 129 of 270 Reviews

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Jobs at Percepta

Customer Service Representative

Escalation Support Specialist (Automotive Customer Support)

Bilingual French Customer Service Case Manager

Concierge Customer Service Representative

Concierge Customer Service Representative