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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (974 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 974 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      974 reviews
      1.0
      Mar 28, 2022

      This job is terrible

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay Remote environment Not much else

      Cons

      Lack of communication skills among leadership Our position forces us to support products that are sub-par right out of the factory Threats are the only method of motivation managers seem to know how to use Promotions come with exponentially larger workloads for slightly more pay Linear transitions tend to be presented as positive developments but in reality turn out to be major detriments Job causes mental stress

      avatar
      Percepta Response
      4y
      We know this job isn't for everyone and that's ok. We appreciate you and what you do for us, our customers, and our clients. We hope that you can find a groove in your role, or check out some of the options of internal roles if you feel that might be a better fit. We wish you well in your time here, and know that you are appreciated and valued!
      4.0
      Mar 25, 2022

      Collaborative team- Supportive work environment

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative team, Supportive work environment, Management is available but not intrusive. Senior management is hands on and responsive.

      Cons

      No issues so far. I've only been here 5 months

      avatar
      Percepta Response
      4y
      We thrive on our values, one of them being Teamwork - and we believe we have the best people who create that atmosphere around the globe. Thanks for your hard work and dedication to Percepta. If you have ideas on ways we can ensure your employee experience is nothing shy of exceptional, let us know!
      2.0
      Mar 10, 2022

      Too much work for the little pay

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The trainer is *******AMAZING****** I almost stayed just because of her. Pros were this, the trainer is very patient, very knowledgable, and request feedback.

      Cons

      Too much work, short breaks with the amount of work, the pay is not sufficient for the work load, We started training with 30 people, and now they are down to like 6... 30 min lunch breaks.. the system is always freezing..

      avatar
      Percepta Response
      4y
      We love to hear that you had a great experience with one of our trainers. We understand that this job isn't for everyone and that is ok. If you have more suggestions or ways to help us improve, we are all ears send us an email to Percepta.hr@Percepta.com. Thanks.
      Viewing 157 - 159 of 974 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,039 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.