Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 73 reviews)); "Work from home set up is great!" ((in 70 reviews)); "The benefits are great." ((in 43 reviews)); "Good training and a change to get ahead" ((in 35 reviews)); "The people you work with are great and friendly" ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 15 reviews)); "No bonuses" ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews)); "Paid Time Off" ((in 7 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Sep 21, 2021

Proceed with Caution

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked from home (pre Covid) Wages

Cons

No advancement Not concerned with work/life balance

Percepta Response

4y

Thanks for the feedback. We're glad to hear you enjoyed working from home and you found the compensation to be satisfactory. Internal mobility and work/life balance are very important to us, so we're surprised to see them listed as cons. If you have any additional feedback or suggestions for how we can improve, please contact us at Percepta.hr@percepta.com. Thanks again.

4.0

Sep 7, 2021

Great Starting Point

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Great people to work with. Overnight manager is the best. Low workload overnights.

Cons

Pay could be a little better but is good for someone just starting out. Resources need work. Policies make us sound like robots with customers.

Percepta Response

4y

Thanks for the review! We love our people! They're the heart of our organization! Glad to hear you're having a positive experience with your manager. We'd like to hear your thoughts on the policies and how we can improve them. Feel free to reach out at Percepta.hr@percepta.com. Thanks!

5.0

Sep 4, 2021

Fantastic Company

Fordpass guide

Recommend

CEO approval

Business Outlook

Pros

Work from home Great starting salary Great training program Busy/steady work. I don't get bored. Empowered to think for yourself but excellent support group should you need it AXZ Plan PTO and Sick time People are generally very nice and happy

Cons

You work holidays and weekends.

Percepta Response

4y

Glad to hear you're enjoying working from home and you found the compensation and benefits to be satisfactory. We’re big on taking time out for professional development, so it's also good to see you mention our training programs. Thanks for taking the time to write a review!

Viewing 178 - 180 of 270 Reviews

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Jobs at Percepta

Customer Service Representative

Bilingual French Customer Care Representative - Hybrid

Customer Care Representative

Customer Care Representative II

Customer Care Representative I

Percepta

Percepta reviews

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Ratings by demographic groups

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Reviews about "Compensation"

Proceed with Caution

Great Starting Point

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