Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 68 reviews)); "Being able to work from home is great." ((in 63 reviews)); "The benefits are great." ((in 44 reviews)); "Great team and good to work" ((in 36 reviews)); "The people you work with are great and friendly" ((in 34 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 46 reviews)); "supervisors are overworked." ((in 15 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 13 reviews)); "No bonuses" ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Oct 6, 2021

High Turnover

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

The pay is good for entry level

Cons

There is no work life balance. Relationship between upper management is terrible. Supervisors are tasked with so much beyond making sure their team are set up for success.

Percepta Response

4y

Glad to hear you were happy with the compensation. It's always our goal to deliver an exceptional employee experience. Unfortunately, it sounds like that wasn't your experience. We'd like to hear more about your experience with upper management so that we may address it adequately. Please reach out to us directly at percepta.hr@percepta.com. Thanks!

5.0

Sep 29, 2021

Good pay and great training/management

Tech service representative

Recommend

CEO approval

Business Outlook

Pros

Great leadership, great promotion opportunities, decent pay, the traning is amazing

Cons

Insurance isnt great and the equipment have issues while working at home

Percepta Response

4y

Thanks for the review! Glad to hear you're satisfied with the leadership, compensation, and especially opportunities for advancement. Internal mobility is very important to us. Let us know how we can assist with any equipment issues you may be having. You can reach out to us directly at percepta.hr@percepta.com. Thanks!

5.0

Sep 26, 2021

Great co

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Great work culture and teamwork

Cons

Low salaries and low bonuses when applicable

Percepta Response

4y

Thanks for calling out the great work culture and teamwork! Culture of service and teamwork are part of the core values we adopt across our business. Regarding compensation, we are constantly conducting market research to ensure that our comp and benefits are competitive. We appreciate you taking the time to write a review!

Viewing 175 - 177 of 270 Reviews

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Jobs at Percepta

Customer Service Representative

Escalation Support Specialist (Automotive Customer Support)

Bilingual French Customer Service Case Manager

Concierge Customer Service Representative

Vehicle Services Team Leader (100% Onsite)

Percepta

Percepta reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

High Turnover

Good pay and great training/management

Great co

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