Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 72 reviews)); "Being able to work from home is great." ((in 68 reviews)); "Benefits are good and explained well during training" ((in 39 reviews)); "The people you work with are great and friendly" ((in 37 reviews)); "Good training and a change to get ahead" ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 13 reviews)); "supervisors are overworked." ((in 12 reviews)); "No bonuses" ((in 11 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 11 reviews)); "favoritism being blatantly displayed" ((in 10 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

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Percepta

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Mar 8, 2021

A decent job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy work , nice people, okay benefits

Cons

Repetitive, boring, salary is good for a teen starting out

Percepta Response

We're happy to have you on the team - if you have specific suggestions to improve or something you need, let us know at percepta.hr@percepta.com -- thanks!

4.0

Feb 13, 2021

Great place to work

Regional analyst

Recommend

CEO approval

Business Outlook

Pros

Good pay and good management

Cons

There are no local advancement opportunities

Percepta Response

We love hearing about when our employees have a positive experience! We pride ourselves on being a great place to work, with competitive compensation and benefits. Thank you for your review!

1.0

Feb 10, 2021

Dont even waste your time

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

LMFAO NONE ZIP NADA ZERO

Cons

low pay, incompetent supervisors and coworkers, unorganized, raggedy software and computers, and so much more

Percepta Response

It's difficult to provide a good response without any additional information. We would definitely appreciate the opportunity to address your concerns or any issues you may have had, so we can improve in the future. Please don't hesitate to reach out to us via email at Percepta.hr@percepta.com. Thanks!

Viewing 202 - 204 of 270 Reviews

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