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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      66% would recommend to a friend

      (977 total reviews)

      Thomas Monaghan

      40% approve of CEO

      62% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.5

      Senior management

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      977 reviews
      4.0
      Dec 3, 2023

      Great staff to work with

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quick promotion opportunity once you get your rhythm.

      Cons

      Case management can be overwhelming

      avatar
      Percepta Response
      2y
      Thank you for sharing your feedback! We're delighted to hear that you enjoy working with our staff and appreciate the quick promotion opportunities at Percepta. Your input is valuable, and we're continuously working to improve processes and streamline workflows to ensure a positive experience for our employees. We're grateful for your dedication to our team, and if you have any further suggestions or feedback, please feel free to share.
      5.0
      Nov 28, 2023

      Trainer

      Employment training specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Recognition and Rewards Program, positive culture, career progression.

      Cons

      There are no cons working at Percepta.

      avatar
      Percepta Response
      2y
      Thank you for sharing your feedback! We're thrilled to hear about your positive experience as a Trainer at Percepta. It's wonderful to know that you appreciate our Recognition and Rewards Program, positive culture, and opportunities for career progression. Your dedication to our team is truly valued, and we're committed to maintaining a supportive and rewarding work environment for all employees. If you ever have any further feedback or suggestions, please don't hesitate to reach out. We appreciate your contributions to Percepta!
      4.0
      Nov 28, 2023

      New Hire Review

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Atmosphere, co-workers, setting, perci-points, it's an easy job.

      Cons

      Ford's policies are structured in a way that puts the customers at a loss. As a customer service rep at heart, it's difficult deescalating customers who have every right to be upset.

      avatar
      Percepta Response
      2y
      Thank you for sharing your feedback! We're glad to hear that you appreciate the positive atmosphere, your co-workers, and the overall setting at Percepta. Your input regarding career progression and promoting individuals who are passionate about helping others is valuable! We're grateful for your contributions to Percepta, and if you have any further suggestions or feedback, please feel free to share.
      Viewing 262 - 264 of 977 Reviews
      Related searches: Percepta jobs | Percepta salaries | Percepta benefits | Percepta interviews
      ReviewsPercepta reviews

      Glassdoor has 1,043 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.