Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 76 reviews)); "Being able to work from home is great." ((in 67 reviews)); "Benefits are good and explained well during training" ((in 44 reviews)); "The people you work with are great and friendly" ((in 36 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 31 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "No bonuses" ((in 9 reviews)); "Pay could be better and more time off" ((in 7 reviews)); "Disorganization and poor communication" ((in 6 reviews)); "And there was a ton of favoritism and nepotism." ((in 6 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.6

Senior management

3.5

Compensation and benefits

3.5

Career opportunities

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

975 reviews

5.0

Apr 22, 2025

Love working here!

Ecommerce associate

Recommend

CEO approval

Business Outlook

Pros

The pro's to this job is that the Team Leads genuinley care about helping you be the best employee you can be. I feel comfortable and valued.

Cons

The only con i can think of is i wish there was overtime.

Percepta Response

1y

Thank you for sharing your experience! It’s so great to hear that you feel valued and supported—that’s exactly what we hope to create for every employee. We’ll definitely keep your feedback in mind and continue finding ways to listen and grow together. We’re lucky to have you on the team—thanks for everything you do!

4.0

Apr 21, 2025

I love it

Parts sales consultant

Recommend

CEO approval

Business Outlook

Pros

Stable income Great support team Opportunity for growth within the company

Cons

Not many shifts available mainly 9-5

Percepta Response

1y

Thank you for sharing your experience! It’s wonderful to hear that you’re enjoying the support, stability, and growth opportunities at Percepta. We love seeing team members build their careers with us and truly appreciate all that you bring to the team. Thanks again for being such an important part of Percepta!

5.0

Apr 21, 2025

Empower Teamwork

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've spent the last 4 years at this company and can wholeheartedly say that the communication between employees and higher-ups is excellent.

Cons

The prospect of higher pay for starters could encourage employees to apply more.

Percepta Response

1y

Thank you for sharing your experience with us! It’s so great to hear that communication and teamwork have made such a positive impact—that’s exactly the environment we work hard to build every day. We’re lucky to have dedicated team members like you who help bring it to life. Thanks for being such an important part of the Percepta family!

Viewing 265 - 267 of 975 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Percepta

Customer Service Case Manager

Customer Service Representative

Bilingual French Customer Service Case Manager

Customer Service Representative

Concierge Customer Service Representative

Percepta

Percepta reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Love working here!

I love it

Empower Teamwork

Top companies for "Compensation and Benefits" near you

Jobs at Percepta

Percepta reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Percepta reviews FAQs

Jobs at Percepta