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      PerfectServe

      Engaged Employer

      PerfectServe reviews

      4.3

      92% would recommend to a friend

      (64 total reviews)
      avatar

      Guillaume Castel

      98% approve of CEO

      93% positive business outlook

      Ratings by category

      4.7

      Culture & values

      4.6

      Diversity & inclusion

      4.5

      Work/Life balance

      4.5

      Senior management

      4.5

      Career opportunities

      4.1

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      64 reviews

      Reviews about "Compensation"

      Return to all reviews
      4.0
      Nov 21, 2022

      Overall Okay to Good Place to Work

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible hours and rarely work long hours A lot of holidays off Half day Fridays in summer Pay is good

      Cons

      Seeming reluctance to invest in their products, especially in the tech space. It seems like for every 2 people that leave we hire one replacement. While still expecting the products to be maintained and new features to be developed. Benefits are okay, but not good Rarely ever see or talk to my manager (couple times in a year), although some might see that as a pro No career/promotion plan or any real feedback about my role. Lots of tech debt and no real plan to timeline to do anything about it

      avatar
      PerfectServe Response
      3y
      Thank you for your feedback. We like your apartment analogy. Senior leaders are constantly discussing what's the right balance between innovation (the new floors) and stability (enhancing the foundation). Our customer need and expect both. In 2022, we believe we made some really good progress in both areas. As we head into 2023, we know our tech leaders are having a lot of the same discussions, and we're confident we will land on the right balance. - PerfectServe PeopleOps Team
      3.0
      Nov 8, 2022

      It was a good start

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      most coworkers were great. There are some fun team building things.

      Cons

      Managers play favorites. Low pay

      avatar
      PerfectServe Response
      3y
      Thanks so much for this feedback and for your time contributing to PerfectServe's mission. We absolutely agree that our people are the best! It's our sincere belief that leaders should manage and evaluate people based on their performance—favoritism shouldn't factor into the equation. We have experienced significant growth over the past few years, which is great, but one of the offshoots of growth is that it can take time to optimize team structures and dynamics after the fact. We have some first-time leaders who are still getting into the groove with people management, and that's why we've made leadership training and development programs a major priority for 2023. Again, thanks so much for sharing some candid thoughts. We wish you the best of luck wherever your career takes you!
      1.0
      Oct 27, 2022

      Get ready to be undervalued and become filled with anxiety

      Business specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The relationships you build with the people that are in the trenches with you are extremely strong and valuable. You get a decent amount of days off per year due to observing Canadian holidays and American holidays.

      Cons

      - There is one leader and what she says goes. - There is no backbone on the management team. - There is no such thing as celebrating wins. " We celebrate wins for the same amount of time an ice sculpture is outside in 100 degree heat". - No such thing as appreciating the work that is done. - Management speaks down to you instead of building confidence. - There are a lot of empty promises made by management which leads to them not being trust worthy, miscommunications, and toxic relationships. - There is no such thing as an annual retention bonus so there is a revolving door or employees leaving month over month. - Leadership micromanages every task you complete each day. - There is no diversity. - Management will throw random meetings on your calendar without reason and not inform you of the reason. - Management will make you feel like you are not good at your job and not doing well enough. "I can take someone off the street and they'll do a better job than you" - No matter what you accomplish it will never be enough. - There is no work life balance. - There is no ability to grow with the company the way it is structured. You can make more money and learn more in a different company so do not waste your time here.

      avatar
      PerfectServe Response
      3y
      Thanks for taking time to leave this feedback, and thanks for the time you spent with us. Without addressing every point specifically, we'll just say that we don't agree with everything you've written here. Our business development team is a well-oiled machine that generates some pretty amazing results year after year, but we also know that the business specialist role is not an ideal fit for every candidate, and that's okay. It's a great team with strong leaders—including several who have advanced to leadership positions after starting as BDRs—and they know exactly what they need from their people to succeed. They're nothing if not honest and fair. We're sorry this wasn't a good match, but building a career is all about finding the right niche. We wish you the best of luck in the future!
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