PetSmart reviews

3.1

37% would recommend to a friend

(10,806 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
5.0
Dec 1, 2010
Recommend
CEO approval
Business Outlook

Pros

I liked working at PetSmart because of the great co-workers, good customers overall, flexible management, and good company ethics.

Cons

Stocking shifts start as early as 3-4 AM so be prepared to wake up early if you're on stock crew. Pet care shifts start at 6 AM as well. A computerized scheduling system is used and frequently schedules associates very short shifts (3 hrs) which can be frustrating.

4.0
Nov 16, 2010

Good job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed working at Petsmart because there are so many opportunities from cashiering, stocking, pet care, bathing, grooming, and being a manager

Cons

Having to be careful with management.

4.0
Oct 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good pay, good opportunities for advancement. Friendly customers, pleasant working environment, and associates are very competent and nice.

Cons

Too much paperwork and too many checklists.

Viewing 10777 - 10779 of 10,806 Reviews

Glassdoor has 11,069 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.