PetSmart Store Operations Intern reviews

3.4

40% would recommend to a friend

(191 total reviews)
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Ken Hicks

2% approve of CEO

50% positive business outlook

Store Operations Intern employees have rated PetSmart with 3.4 out of 5 stars, based on 191 company reviews on Glassdoor. This indicates that most Store Operations Intern professionals have a good working experience there. PetSmart is rated in line with the average (within 1 standard deviation) by Store Operations Intern professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

191 reviews
1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Associate Discount Working with Pets

Cons

Unrealistic Expectations Senior Leadership with no plan Corporate people first / field people last company mentality

4.0
Apr 4, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Good culture, seeing pet parents pets

Cons

Hard hours. Salon drama, callouts

5.0
Feb 12, 2026

Pretty Great Entry Level

Recommend
CEO approval
Business Outlook

Pros

-Chance to practice customer service skills -Opportunity to network and connect -Learn time management skills

Cons

-Might not be a good fit if your allergic to certain animals

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PetSmart Response
3mo
We're happy to hear you enjoy working at PetSmart and are happy you're part of our team! Thanks for taking the time to review.
Viewing 7 - 9 of 191 Reviews

Glassdoor has 11,090 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.