PetSmart Store Operations Intern reviews

3.4

40% would recommend to a friend

(191 total reviews)
avatar

Ken Hicks

2% approve of CEO

50% positive business outlook

Store Operations Intern employees have rated PetSmart with 3.4 out of 5 stars, based on 191 company reviews on Glassdoor. This indicates that most Store Operations Intern professionals have a good working experience there. PetSmart is rated in line with the average (within 1 standard deviation) by Store Operations Intern professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

191 reviews
1.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, good pay, good bonuses,

Cons

Horrible DL leadership. No hours, expectactions are high. SL expected to do everything. 10 aisle they want done on top of everything else is unrealistic when you have no payroll. Expectations for this year are even more. Get out if you can and stay away from the company.

2.0
Jan 22, 2026

F

Recommend
CEO approval
Business Outlook

Pros

Nothing really special, good people

Cons

It’s retail so there is no real work/life balance

3.0
Oct 11, 2025

Specialty service driven

Recommend
CEO approval
Business Outlook

Pros

Work life balance and hours

Cons

Specialty service driven through sales of grooming and training services.

Viewing 10 - 12 of 191 Reviews

Glassdoor has 11,089 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.