Petco reviews

3.0

35% would recommend to a friend

(6,870 total reviews)
avatar

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,870 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
4.0
Oct 13, 2009
Recommend
CEO approval
Business Outlook

Pros

working with pets all day is a benefit. The pet owners are fun too. The salon manager is nice to me and teaches me all the time.

Cons

The hours are long and the general manager doesn't say much. If you are not careful you can get bit by a dog or cat

2.0
Sep 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Some great people there.... definitely not all, but you have people that genuinely care about animals.

Cons

Upper Management has no clue... continuously mistreating employees in some cases illegally. And cutting costs to try and keep up with PetSmart (who from the outside seems to be doing it right). If you work you will be given more and more until you can't do it all and then they will reprimand you. I was told by DM that I was the best worker in the store one day and the next screamed at in front of staff and customers for not finishing another team leads work.

4.0
Sep 7, 2009

Hard work is rewarded

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are opportunities for advancement within the company if you work hard and express interest in being promoted. Recently, live animal departments have undergone "right sizing," species that don't sell well at a specific store location have been removed out of x store's planogram. This was a long time coming, now animals are more managable and we can provide the best care that they need and deserve. Customer service and exceeding expeptations is a high priority of the company, BUT...

Cons

We need more hours!!! AND a more sophisticated, real-time inventory system. The most common complaints I hear from customers are, a) "You need more people to help customers" and b) "You never have what I need in stock."

Viewing 6832 - 6834 of 6,870 Reviews

Glassdoor has 7,250 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.