Philadelphia Insurance Companies reviews

I left the organization on good terms so here is as objective as a review as you will get. First and foremost this is a marketing firm. Underwriters are not valued, do not call the shots and are not compensated appropriately. PHLY is notorious for overworking and underpaying their employees. Senior management will attempt to sell you on your "trajectory" within the organization but they fail to deliver on their promise many times. Even if you were to move up the ranks quickly, you will always be under-compensated in comparison to the rest of the marketplace for whatever title you hold. Senior management does not value it's employees. Their bonuses are tied to staying below budgets so they do whatever they can to keep your compensation as low as possible. Throughout my time with the organization it has grown horizontally quite a bit. There is an over abundance of managers and not nearly enough worker bees. In my final 12 months with the organization my department saw almost a 40% turnover rate. The individuals that left were all experienced and knowledgeable and in typical PHLY fashion more work got piled on to the rest of thee underwriting team and several underwriting trainees were hired to fill the void. Senior management has advised that they have problems hiring experienced talent so this trend is likely to continue into the future. The organization's training program for new hires and continued education for experienced employees is essentially nonexistent. Even if training was offered employees would not be able to attend due to extremely high workloads. The company is more worried about hiring people to process rather than to truly underwrite risks. There is minimal agency relationships as the company does not have appointed agents. If you are the type to ask questions and areas for improvement, senior management will view you as a threat and your "trajectory" within the company will be nonexistent. I would not recommend this company to anyone whether friend or foe. Unless the company were to blow you away with a compensation package, steer clear.

I have to say that the management and HR Staff are a joke and completely disappointing. The only thing that they appear to do right is micro manage, and refusing to address the real issues and concerns at hand. The work load is 3-4 times MORE than the industry standard; for about 20% or more LESS pay. I never seen so many unhappy people in one company. That should have been my clue when I first started...no one was happy, but they were too afraid to leave due to health benefits or other reasons. Most of the management appears to have no integrity and take a dictatorship towards management. Unlike most insurance companies who have a call center; PHLY does not. They expect the assistants to not only assist the examiners, and the managers, but also to answer phones all while completing their daily tasks. Puts undue stress on the entire staff. Even though PHLY states that they have a team approach; its every person for themselves. There is definitely NO ROOM FOR ADVANCEMENT, and you have to beg for the 2% year raise. That is...if they do not tell you that you are at the maximum pay for your position. We have experienced an extreme amount of turn over with employees quitting often, and then the staff is worked even harder, while management swears it takes a half a year to fill the position with a qualified applicant (If they EVEN fill the position). They have a yearly review which is completely based on your manager's view of you, and a metric based results. If management has personal reasons for not liking you...you can kiss a good review good bye. Your manager can rate you; but there is no way to rate management or upper management. If you complain to HR; just know that your concerns and issues will fall on death ears. You are just another employee and they treat you like you are a temp. Marketing and Underwriting are considered the cream of the organization; and claims personnel are the black sheep of the organization.